News : RINL Launches New Module on CRM
Visakhapatnam, India, July 31, 2015 -- As a measure of ERP (enterprise resource planning), the Visakhapatnam steel plant launched a new customer relationship management module.
On this occasion, Rashtriya Ispat Nigam Limited Chairman and Managing Director P. Madhusudan stressed the need to focus on customer requirements in a time bound manner. He complimented the ERP, Wipro and marketing teams for launching the module.
Using the features of the portal, the customers will be able to access the information on line, and they can now view their balances, requisitions, materials and participate in e-auctions. The initiative is expected to increase customer satisfaction.
GO FOR GOLD AND REPRESENT YOUR NATION!
The 2018 13th annual Top Ranking Performers Global Awards are open until 31st Dec 2017
Awards for all levels of staff and a fantastic range of corporate awards for contact centers! Click on the banner for details!
The module also provides for customers to buy steel on line through e-sales. In this feature, apart from the existing customers, new customers also can register through the portal and will be able to generate a quotation on their own and send RTGS payment to RINL to get the steel.
P.C Mohapatra, the Director (Projects), G.B.S Prasad, the Director (Personnel), D.N Rao, the Director (Operations), T.V.S Krishna Kumar, the Director (Finance), B Siddhartha Kumar, the CVO, were present on the occasion.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Ask For Ideas
About Rashtriya Ispat Nigam Limited:
Rashtriya Ispat Nigam Ltd, (abbreviated as RINL), also known as Vizag Steel, is an Indian government-owned steel producer.
Published: Monday, August 3, 2015
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Semafone provides secure voice transactions for contact centres and retailers taking Cardholder Not Present (CNP) payments. The solution allows a call - and the call recording - to continue as normal ...
BroadSoft provides software that enables mobile, fixed-line, and cable service providers to deliver voice and multimedia services over their IP-based networks. The Company's software, BroadWorks(R), e...
Convergys delivers consistent, quality customer experiences in 58 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, an...