News : Rio Rancho Call Center Announces Addition of New Jobs
Rio Rancho, NM, USA, June 2, 2015 -- Gov. Susana Martinez and officials of Convergys Customer Care Management Group Inc. announces that the international firm will add as many as 250 new jobs at its call-center operation in Rio Rancho.
The Cincinnati-based Convergys also operates a call center in Las Cruces, which recently announced an expansion of an estimated 200 jobs. A company official said the two New Mexico facilities currently employ nearly 800 people.
Posted by Veronica Silva Cusi, news correspondent
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Headquartered in Atlanta, Convergent is a business process outsourcing, revenue cycle and receivables management companies, with fourteen North American operating centers across all four time zones. The company has more than sixty years of history serving a diverse industry customer base, including contact center solutions, receivables management outsourcing, commercial receivables management and healthcare revenue cycle management. Convergent empowers its clients with an innovative combination of an adaptable workflow engine, technology-enabled operations, next-generation analytics and professional services to deliver superior financial performance and high levels of client and consumer satisfaction.
Published: Thursday, June 4, 2015