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News : Rio Rancho Call Center Announces Addition of New Jobs
Rio Rancho, NM, USA, June 2, 2015 -- Gov. Susana Martinez and officials of Convergys Customer Care Management Group Inc. announces that the international firm will add as many as 250 new jobs at its call-center operation in Rio Rancho.
The Cincinnati-based Convergys also operates a call center in Las Cruces, which recently announced an expansion of an estimated 200 jobs. A company official said the two New Mexico facilities currently employ nearly 800 people.
Posted by Veronica Silva Cusi, news correspondent
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Convergys delivers consistent, quality customer experiences in 58 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 130,000-strong in 33 countries around the world.
Published: Thursday, June 4, 2015