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News : Rise in Calls to Childcare Helpline in Mysuru

#contactcenterworld

Mysuru, India, Nov, 2021 -- The slew of awareness programmes undertaken by child helpline activists has yielded results, with the helpline number ‘1098’ registering a spurt in calls during the pandemic.

In the past seven months, activists answering calls made to the helpline have attended to more than 950 queries and helped prevent child marriages, get kids who were forced to drop out back to schools and reunite children, who were deemed lost with, their families.

In Mysuru, the helpline is managed by personnel who are part of the Rural Literacy and Health Programme, and activists from the Nisarga Foundation.

Prior to 2021, the personnel attended to 1,100 calls each year, on average, however, the number has risen sharply following the activists' decision to educate teachers, ASHA and anganwadi workers about the benefits of seeking support.

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Posted by Veronica Silva Cusi, news correspondent
Source: https://timesofindia.indiatimes.com


About ContactCenterWorld:
Company Logo# ContactCenterWorld ContactCenterWorld is The Global Association for Contact Center & Customer Engagement Best Practices. Today we have over 215,000 corporate 'individual' members have joined the association's website 'ContactCenterWorld.com'. We were established in 1999. www.contactcenterworld.com
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Today's Tip of the Day - Disability Laws

Read today's tip or listen to it on podcast.

Published: Tuesday, November 2, 2021

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2023 Buyers Guide SaaS Solutions

 
1.) 
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CrankWheel Screen Sharing
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We help you automate your QA program using artificial intelligence. Why just listen to 6 calls when you can listen to 100% of your calls that too without adding any additional resources.

We empower QAs to get to the right calls, find coaching and training opportunities and improve overall Customer experience.
 

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