News : Rogers Creating 215 New Jobs at Moncton Contact Centre
Moncton, NB, Canada, July 17, 2018 -- Rogers is growing its Moncton call centre by creating 215 new jobs in order to provide the best service experience to its customers. With these new hires, Rogers will employ more than 1,000 people in greater Moncton, including call centre agents, sales reps, technicians and corporate positions.
"We employ some of the best frontline agents in Moncton and we're excited to fill hundreds of new jobs in the region. Our customers are our number one priority and we are growing our presence locally to provide them with the best possible experience," said Eric Agius, Senior Vice-President Customer Care, Rogers Communications. "We are proud to be a major employer here in New Brunswick in a sector that is providing career opportunities to hard-working Canadians, and we're looking forward to hiring more employees from the region's strong workforce."
Rogers is committed to investing in the employee experience of its contact centre team and has been recognized as one of the best places to work in Canada. The company's passionate contact centre agents, who are dedicated to providing the best service experience to its customers, play a key role in that.
Sponsor message - content continues below this message
Employee Engagement Awards NOW OPEN!
Enter your center,and compete for this prestigious award to attract new staff and show investors and customers you are #1 in your nation!!
Content continues ….
"I'm very pleased to see Rogers continue to grow its presence in the Greater Moncton Area," said the Honourable Ginette Petitpas Taylor, Minister of Health and MP for Moncton-Riverview-Dieppe. "The creation of these 215 jobs stands as a testament to our region's ability to attract and retain new businesses and to provide great quality of life to our citizens through solid economic opportunities."
"Opportunity lives in New Brunswick and your government is proud to see that Rogers realizes this too," said the Honourable Cathy Rogers, Minister of Finance and MLA for Moncton South. "When companies like Rogers choose to invest in New Brunswick because of our skilled workforce, it reinforces that our multi-year economic growth plan is working."
"We are very pleased to see Rogers expand its current operation in Moncton. The company has a history of success in our city as well as in our region," said Dawn Arnold, Mayor of Moncton. "The addition of 215 new jobs demonstrates that they see Moncton as a great partner and an ideal place to do business. Our talented workforce is definitely a key component behind Rogers' continued investment in our economy."
"The Moncton team is recognized, both within Rogers nationally and throughout the local community, as being leaders in delivering top-notch customer service, as volunteers and donors to local non-profits, and for having a supportive culture," said Jessica Gallant, Site Director for the Moncton contact centre. "I started my career here more than 20 years ago as a frontline agent in this great company that supported my career development as a manager and now as site director."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Be A Customer
More Editorial From Rogers
Rogers Communications Inc. is one of Canada's largest communications companies, particularly in the field of wireless communications and cable television, with additional telecommunications and mass media assets. It is headquartered in the Rogers Building in Toronto, Ontario.
Published: Thursday, July 19, 2018