News : Rogue Landlord Hotline Launched
Oct 21, 2013 -- A rogue landlord hotline has been set up by Northampton Borough Council due to the majority of landlords ‘not meeting standards’.
Investigations will be launched within 24 hours of caller’s using the service which will be open 9am to 5pm from next week.
Outside of these hours residents can leave a message. Officers will be designated to specific areas across the borough so that one person will deal with an issue throughout an investigation.
Northampton Borough Council cabinet member for housing cllr Mary Markham said: "The majority of landlords are not meeting our standards. "A rogue landlord can not only make life hell for their tenants, but also an entire neighbourhood.
"Time and again people are telling us what a problem this where they live. I want people to know that we have listened, and are taking action. "We want to work with landlords to raise the quality of properties available in Northampton. We have a growing student population, and like other towns we are seeing more and more people renting while they save up for a mortgage.
"So it is important that we send out a clear message that we are welcoming responsible landlords, and will take action to close down those that turn a deaf ear to the welfare of their tenants and neighbours. We now have a team of people out there in the community day in and day out to deal with any problems and this plus the hotline is just the first step, over the next few months we will be looking at what else we can do to raise standards across the town."
Campbell Robb, Shelter’s chief executive, said: "We are pleased to hear that Northampton Borough Council is committing to firm action against rogue landlords operating in their area. Every day at Shelter we see the devastating impact rogue landlords have on people’s lives, and we’ve been campaigning to urge government and councils to crack down on this small but highly dangerous minority who make people’s lives a misery.
"We urge other councils to follow Northampton Borough Council’s lead and do everything in their power to crack down on the worst offenders in their area and stamp out rogue landlords for good."
Posted by Veronica Silva Cusi, news correspondent
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Published: Wednesday, October 23, 2013