News : Rostelecom to Unify Call Centre System
A subsidiary of the national operator, the company Moscow Centre for New Technologies and Innovations (MCNTI), will run the project under a three-year contract.
Rostelecom currently uses several call centres, including its own and outsourced facilities. The services will be concentrated at MCNTI going forward.
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Rostelecom is Russia's national operator.
Published: Tuesday, May 13, 2014
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