News : Rostelecom Upgrades Call Centre of Perm Power Company
Moscow, Russia, Sept 2, 2015 -- Russian national operator Rostelecom has completed the upgrade of the call-centre of the Perm power supply company Permenergosbyt.
The capacity of the telephone exchange used by the corporate call-centre has been tripled, raising the number of calls processed and reducing waiting time.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Keys To Technology
More Editorial From Rostelecom
Rostelecom is Russia's national operator.
Electric Utility Company
Published: Monday, September 7, 2015
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
DialogTech, the combination of Ifbyphone and Mongoose Metrics, provides the only platform for end-to-end call attribution and conversion essential for data-driven marketers. DialogTech''s platform sol...
8x8, Inc. (Nasdaq: EGHT) leverages its patented software technologies to deliver high quality voice solutions with integrated messaging and video to businesses of any size with employees in any locati...
eGain customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected custom...