Moscow, Russia, Dec 24, 2019 -- The Russian chat-bot market has tripled this year, in value to RUB 1.5 billion reports Comnews.ru citing a study by industry group Neuronet.
It said Neuroset expects the market to triple again in 2020 to RUB 4.2 billion. Other experts consider that such a forecast is too optimistic.
....NOTE - content continues below this message
INVITATIONWe invite you and your colleagues to join us online as we take the highest rated industry conference online - join us and the elite in the industry at the NEXT GENERATION Contact Center & Customer Engagement Best Practices Conferences!
>>>>> FIND OUT MORE: HERE
Posted by Veronica Silva Cusi, news correspondent
About NEURONET Inc.:
NEURONET inc. provides a visual communicating cloud services Providing following services Web conferencing "SaasBoard" service using Internet, "Moshimoshi concierge " a contact center, you can consult through looking a face, a photograph and documents, etc. by a smart phone "Papaar", a paperless conference system using voice and documents with a smart phone up to 100 participants concurrently. "caqico", Web collection of messages by up to 100 persons can write simultaneously with PC and/or a smart phone anywhere from the world Starting with the Ministry of Economy, Trade and Industry commendation, SaasBoard has received commendations and authorizations from the public institution of many besides such as Tokyo Metropolitan Government, Resona Foundation for Small and Medium Enterprise Promotion. "Moshi Moshi concierge" is the Cloud type visual contact center system consisting of Internet, PC and smart phone. It is a face to face type visual contact center, which is not available by the conventional telephone type contact center.
Published: Thursday, December 26, 2019
eGain CallTrack™ is a dynamic call tracking and case management solution that helps companies provide quick, high-quality, and cost-efficient resolution of customer issues across traditional and emerging interaction channels. It is one of the many innovative customer interaction products in eGain Solve™ suite, the unified customer engagement and knowledge management software suite, which helps businesses transform their traditional call centers into omnichannel customer engagement hubs. eGain CallTrack will enable you to track, manage and resolve cases and maintain service level agreements (SLA), across channels.
Knowmax is an omnichannel knowledge management platform. Our mission is to transform contact centers into resolution centers and drive customer self service.
The platform is an industry-agnostic enterprise-grade knowledge platform with components helping in easy findability of actionable information at the right time across the desired touchpoint.
PH: +91 9702626568
OneDesk's software combines Helpdesk & Project Management into one application. No need to purchase, integrate and switch between applications. Your team can support your customers and work on projects in one place. Aimed at SMBs as well as departments at large enterprises, OneDesk is frequently used by project managers, customer service, IT, professional services and more. This easy-to-use, feature-rich, and highly configurable software can manage both ticket & task workflows.
PH: (514) 731-6878