News : Ryder Used-Truck Customer Service Adds Language Translation
Dec 29, 2014 -- Ryder System is partnering with the telephone language interpretation service Language Select to provide support for more than 200 different languages for the company’s pre-owned vehicle customers.
Customers calling Ryder will bring a Language Select interpreter on the line. The customer’s needs will be translated to the Ryder sales representative and the appropriate pre-owned vehicle information will be translated back to the customer.
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The service is available during the operating hours of Ryder’s Used Truck Centers.
"Language should not be a barrier to ensuring we provide the best pre-owned vehicle solution to our diverse base of customers across the globe," said Eugene Tagney, vice president of asset management and vehicle sales at Ryder.
Posted by Veronica Silva Cusi, news correspondent
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About Ryder System:
Ryder System, Inc., or Ryder, is an American-based provider of transportation and supply chain management products, and is especially known for its fleet of rental trucks.
Published: Tuesday, December 30, 2014
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