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News : S-NET Communications Expands Its Partnership with Versa Networks to Offer Secure Access Service Edge (SASE) Solutions

#contactcenterworld

Chicago, IL, USA, April 2022 - S-NET Communications, a provider of cloud-based business communications and networking solutions, has expanded its partnership with Versa Networks, the secure access service edge (SASE), to offer Versa SASE as part of its portfolio of managed networking services to better meet the secure communications and networking needs of its growing number of multi-location enterprise clients.

Versa SASE and Secure SD-WAN services will enable S-NET’s multi-location clients to simplify the deployment and administration of branch security services, optimize and standardize their network operations, as well as improve quality of service, while also reducing IT expenditure.

"As technology is increasingly dominating every aspect of business, our multi-location enterprise clients need robust solutions to support their growing cloud-based software ecosystem and secure their networks," said Alex Fayn, S-NET CEO. "Versa SASE and Secure SD-WAN will not only enable these organizations to standardize and scale network management and security across all locations, but they create the robust infrastructure that supports the introduction of innovative technologies, from third-party integrations, to voice-to-text ordering and autonomous vehicle delivery in the quick service restaurant industry, to omnichannel contact centers, AI and teledentistry in healthcare."

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Adding Versa SASE to its portfolio of Secure SD-WAN, Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS) and Managed IT services enables S-NET to serve as a comprehensive communications and networking provider to its clients and expand its market share among multi-location enterprises.

Hemen Mehta, Vice President, North America Partners Sales for Versa, said, "We are excited that S-NET is part of the Versa ACE Partner program to drive SASE and Secure SD-WAN for network enhancement to thousands of businesses nation-wide. The introduction of SASE into S-NET’s existing cloud services portfolio enables S-NET’s multi-location enterprise clients to easily manage the growing security and networking challenges of an increasingly complicated, hybrid IT environment."

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com


About S-NET Communications:
Company LogoFounded by industry veterans Alex Fayn and Eugene Likhovid in 2006, S-NET Communications has grown from a regional telecommunications provider to serving thousands of businesses nationwide. Large enough to deliver robust, state-of-the-art cloud communications and networking solutions, but small enough to provide each client with personalized customer support, S-NET continues to maintain a client retention rate of 99%.
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Today's Tip of the Day - Voice Mail

Read today's tip or listen to it on podcast.

Published: Tuesday, April 19, 2022

Printer Friendly Version Printer friendly version

2022 Buyers Guide SaaS Solutions

 
1.) 
CrankWheel

CrankWheel Screen Sharing
CrankWheel is an easy and simple screen sharing solution, made for the needs of salespeople and customer service agents.

CrankWheel complements voice calls by adding visuals to ongoing calls. There is no need to get the customer off the phone, onto another platform.

Agents share their screens by directing clients to a link that can be sent via SMS, email or simply spelled out.

The client can enter on any device, mobile, desktop or tablet and enters the session instantly. There is no registration or download required by the client.

Features:
- Screen sharing
- Agents can hand control over to the client
- Warm lead capture widget that alerts the sales team instantly of an intere...
(read more)

2.) 
enthu.ai

We help you automate your QA program using artificial intelligence. Why just listen to 6 calls when you can listen to 100% of your calls that too without adding any additional resources.

We empower QAs to get to the right calls, find coaching and training opportunities and improve overall Customer experience.
 

About us - in 60 seconds!

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