News : Sabio Accelerates Growth Plans with Investment from Lyceum Capital
London, UK, July 11, 2016 -- Customer contact technology provider Sabio has announced that it will be accelerating its growth strategy having secured an investment from UK-based growth investor, Lyceum Capital. In addition to investing in the business, Lyceum will also help drive the company’s growth with available funding to support Sabio’s acquisition strategy.
Lyceum’s investment will build on Sabio’s growth in a drive to double the size of the business over the next three to five years through both organic and acquisition-driven growth plans.
GO FOR GOLD AND REPRESENT YOUR NATION!
Awards for all levels of staff and a fantastic range of corporate awards for contact centers! Click on the banner for details!
Following completion of the investment, Lee Shorten will continue as Sabio’s Chairman and the company’s Chief Operating Officer, Andy Roberts, will become the company’s new Chief Executive Officer. Sabio’s team of founding directors - Paul Began, Adam Faulkner, Sebastian Henkes and Kenneth Hitchen - will remain invested in the business and are committed to supporting the company in its next phase of business growth.
"Partnering with a growth investment specialist firm makes sense for Sabio at this stage in our development as it gives us access to both the funds and expertise we need to accelerate our growth strategy," commented Sabio’s new Chief Executive Officer, Andy Roberts. "How organisations engage with their customers has never been more critical, and there’s a clear international demand for a technology specialist such as Sabio that can help businesses to close the gap between digital and traditional customer contact channels. It’s an opportunity where Sabio can really add value for our customers and, with Lyceum’s support, we’re looking to double our business over the next three to five years and establish Sabio as the dominant player in our market."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Ergonomics
More Editorial From Sabio
Sabio is a specialist customer service and contact centre systems integrator focused on delivering exceptional customer contact strategies and solutions based on best-of-breed technologies from partner organisations such as Avaya, Nuance and Verint. Sabio offers business consulting, systems integration and managed services and has worked with many major organisations across the UK including Argos, Brewin Dolphin, BT Business, Business Stream, Eurostar, Homeserve, Leeds City Council, Office Depot, Thames Water and the multi-award winning Lebara Mobile.
Published: Wednesday, July 13, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
BroadSoft provides software that enables mobile, fixed-line, and cable service providers to deliver voice and multimedia services over their IP-based networks. The Company's software, BroadWorks(R), e...
Maintaining multi-channel customer support via phone, fax, web and email can be a heavy burden for a company to bear. In addition to maintaining a high quality support system that takes advantage of t...
eGain customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected custom...