* Corporate Members Deadline Feb 28th,2023.
Geneva, Switzerland, Febr 5, 2020 -- SafeSwiss(R) Secure Communication AG, a developer of encrypted messaging and secure VOIP telephony, announced that it had acquired Swiss-based company Secure Swiss Data, a provider of consumer-based encrypted email, file storage and file sharing.
The deal comes at a time where data has become the World's most valuable commodity, surpassing oil and prompting calls for tech titans like Google and Facebook to be broken up as Standard Oil was in the early 20th century.
According to SafeSwiss(R), cyber-attacks and data breaches are at an all-time high and are only set to increase. They say that phishing attacks, identity theft, ransomware and malware have become increasingly common for businesses of all sizes and individual users across the globe. Media reports that data breaches are costing big business big money with Facebook being fined $5 billion for the Cambridge Analytica scandal, the Marriott Hotel group being fined $229 million, British Airways $123 million and French CNIL fining Google a record $50 million for its breach of new EU GDPR laws.
Sponsor message - content continues below this message
the 2023 '18th annual' Global Top Ranking Performer Awards NOW OPEN
Enter your Center, Strategy, Technology Innovation, Teams and Individuals into the ONLY TRULY GLOBAL awards program - regarded by many as being like the Olympics for the Contact Center World! Join the best from over 80 nations and compete for the most prestigious awards out there!
Content continues ….
In a joint statement, Secure Swiss Data CEO David Bruno and SafeSwiss(R) Chairman Tim Gallagher confirmed the merger of their companies. They said they were extremely pleased to see the technologies of both companies being bought together.
"This acquisition will undoubtedly go a long way to provide all our users with greater confidence in utilizing a comprehensive end to end encryption suite of communication mediums within a single application," said David Bruno.
SafeSwiss(R) Tim Gallagher said, "Our development team are working diligently to integrate the two technologies, and there is a considerable benefit to unified login and interoperability. Along with the integration, we are working on a host of new features to be released to our worldwide users shortly."
Tim Gallagher went on to say "both companies were deliberate in positioning their business and servers within Switzerland aside from benefiting from international political neutrality provides some unique advantages that can't be found anywhere else as Swiss laws ensure the confidentiality of any data stored by both businesses and individuals."
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prweb.com
Published: Friday, February 7, 2020
| 3.) |  Customer Experience Services Outsourced contact center services It is one of the most important service that provided by "2P" and specialize to provide services for the establishment and operation of contact centers, customer service and Customer Experience, the most important services provided by this unit are: • Establish, manage and operate call centers and supply the required systems and applications. • Customer Feedback Technology • Social Account Management System (customer interaction, reports, marketing and e-publishing services) • Customer Relationship Management System (CRM) • Artificial Intelligence Systems and Automation Services (AI & Automation) • Business Intelligence Technologies and Performance... (read more) |
| 5.) |  Single window of services Single UI for all of your resources. |
| 6.) |  Combining unmatched experience and specialised skills across more than 40 industries and business functions, Abacus works at the intersection of business and technology to help organisations meet their key priorities and create sustainable value for their stakeholders. Headquartered in the United Kingdom and offices in the United Arab Emirates, the Kingdom of Saudi Arabia, Pakistan and Egypt, Abacus has more than 800 global customers and over 2800 customer-focused employees working in 30+ countries. We offer the following services: Business Process Outsourcing Customer Experience and Customer Relationship Management Enterprise Resource Planning AI & Robotic Process Automation API... (read more) |
| 9.) |  Help Desk Services 24/7/365, 100% US-based help desk, with phone, chat, sms and email capabilities as well as ticket and alert management/remediation services. |
| 11.) |  Contact Center Services End to end Contact Center Services provided in Turkey, including call center infrastructure and experience solutions. |
| 13.) |  Business Process Outsourcing Bespoke International Group specialise in delivering Global Business Solutions that consistently create an outstanding customer experience |
| 16.) |  CallForce Outsourcing Specialists Delivering innovative,customised contact centre solutions from South Africa to the global market |
| 17.) |  Multilingual Customer Service Inbound and outbound customer service/after sales support is the two general types of call center services offered globally by Callnovo. Inbound services are performed by reps who field calls from customers. Outbound reps make calls to customers to follow up on or inquire about account issues. Regardless if you are looking for a telephone, email, live chat or email customer service/after sales support, Callnovo outsourcing call center team is right here to help. With more than 10 years’ experience, Callnovo one-stop multi-language customer service/after sales support call center team takes care of clients’ every single detailed customer service/after sales support need. We are happy to pr... (read more) |
| 19.) |  Managed Technical Service Desk & Contact Center service CGI Canadian Technical Service Desk is a large, well-established, service supporting more than 100 clients and employing over 550 employees. It is underpinned by a mature ITIL aligned Service Management framework, with processes dynamically adapted for multi-sourced delivery environments, and aligned with the ISO/IEC20000 Standard. CGI has a strong customer-centric, Omni Channel, ITIL-aligned Technical Service Desk that offers blended human and machine delivery. We provide end-to-end scalable services that in turn promote a positive end-user experience. The primary objective of our Service Desk is to provide consistent, best-in-class support by efficiently diagnosing, troubleshooting and... (read more)     |
| 20.) |  CGS is a global provider of business applications, enterprise learning, and outsourcing services that support clients’ most fundamental business activities. With optimized call center resources to serve global clients, CGS offers a unique hybrid approach through automation and live agents in its contact centers located in North America, South America, Europe, Asia and the Middle East. Its AI-enriched chatbot and RPA technologies complement the customer support services provided by thousands of multilingual call center agents. CGS supports many of the world's industry-leading global brands from retail, hospitality, healthcare, technology, and telecom. The company's innovative, scalable and... (read more) |
LOGIN WITH YOUR CONTACTCENTERWORLD.COM ACCOUNT
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
Send To Friends Post On My Wall