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News : SafeSwiss.com Acquires Secure Swiss Data in Multi-Million-Dollar Cyber Security Deal

#contactcenterworld

Geneva, Switzerland, Febr 5, 2020 -- SafeSwiss(R) Secure Communication AG, a developer of encrypted messaging and secure VOIP telephony, announced that it had acquired Swiss-based company Secure Swiss Data, a provider of consumer-based encrypted email, file storage and file sharing.

The deal comes at a time where data has become the World's most valuable commodity, surpassing oil and prompting calls for tech titans like Google and Facebook to be broken up as Standard Oil was in the early 20th century.

According to SafeSwiss(R), cyber-attacks and data breaches are at an all-time high and are only set to increase. They say that phishing attacks, identity theft, ransomware and malware have become increasingly common for businesses of all sizes and individual users across the globe. Media reports that data breaches are costing big business big money with Facebook being fined $5 billion for the Cambridge Analytica scandal, the Marriott Hotel group being fined $229 million, British Airways $123 million and French CNIL fining Google a record $50 million for its breach of new EU GDPR laws.

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In a joint statement, Secure Swiss Data CEO David Bruno and SafeSwiss(R) Chairman Tim Gallagher confirmed the merger of their companies. They said they were extremely pleased to see the technologies of both companies being bought together.

"This acquisition will undoubtedly go a long way to provide all our users with greater confidence in utilizing a comprehensive end to end encryption suite of communication mediums within a single application," said David Bruno.

SafeSwiss(R) Tim Gallagher said, "Our development team are working diligently to integrate the two technologies, and there is a considerable benefit to unified login and interoperability. Along with the integration, we are working on a host of new features to be released to our worldwide users shortly."

Tim Gallagher went on to say "both companies were deliberate in positioning their business and servers within Switzerland aside from benefiting from international political neutrality provides some unique advantages that can't be found anywhere else as Swiss laws ensure the confidentiality of any data stored by both businesses and individuals."

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prweb.com


Today's Tip of the Day - Know Yourself Before You Look At Your Competitors

Read today's tip or listen to it on podcast.

Published: Friday, February 7, 2020

Printer Friendly Version Printer friendly version

2020 Buyers Guide Call Routing Optimization

 
1.) 
Eastwind Communications

Eastwind sells Oracle, Ribbon, and Dialogic SBC and routing solutions for both premise-based and cloud-based deployments along with Microsoft Teams integration. Eastwind offers managed service offerings and complete 7x24 support.
PH: 508-862-8600

2.) 
Lieber & Associates

Call Routing and Contact Center Optimization
L&A provides consulting services to optimize contact centers, including call routing, skills-based routing, and multi-location routing. The firm's senior consultants have several decades of experience each in this area and work with all vendors' systems. L&A's president pioneered skills-based routing.
PH: +1-773-325-0608

3.) 
OpsTel Services

SPEED
The SPEED solution solves for service level issues while cost optimizing the environment with automation.

Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment.

Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires.

Speed features:

*Automated / Scheduled Temporary Agent Skills Configuration Management
*Immediate Temporary or Reoccurring Schedule Skills Configuration Changes
*Easy to Use/Operations Administration Focused
*Descriptive Monitoring Activity Dashboard
*Detailed “End to End’ Audit Trail and Performance Monitoring
PH: 1+480-435-9390
 

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