News : Salesforce Launches Buy Button for Community Cloud
San Francisco, CA, USA, Aug. 13, 2015 -- Salesforce [NYSE: CRM], a CRM company, announced that Community Cloud is now enabling companies to embed a buy button into online communities. The new e-commerce capabilities enable communities of customers to discover, research, discuss and buy products in a single location while introducing a new sales channel for companies.
Today, a range of consumer-driven services like Facebook, TripAdvisor, Pinterest and Twitter are helping brands drive revenue by allowing people to "click to buy" directly within the community. However, companies that want to offer this same type of commerce experience within their own communities have struggled to deliver it because there was not a trusted and easy way to combine transactions with their online communities.
GO FOR GOLD AND REPRESENT YOUR NATION!
The 2018 13th annual Top Ranking Performers Global Awards are open until 31st Dec 2017
Awards for all levels of staff and a fantastic range of corporate awards for contact centers! Click on the banner for details!
"Our goal is to make it easier for our customers to grow their businesses and today we're the first enterprise solution that enables buy buttons for any online community," said Nasi Jazayeri, executive vice president of Community Cloud, Salesforce. "Now any company can deliver the same click-to-buy experience as popular consumer services and grow their businesses with social commerce."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Mandatory Information
More Editorial From Salesforce
Salesforce.com delivers software-as-service offering a family of on demand solutions for integrated sales force automation, campaign management, customer service and support, and document and file management to help companies meet the complex challenges of global customer communication. The company has introduced sforce, a new service that will change how applications are built as significantly as salesforce.com changed how applications are delivered.
Published: Monday, August 17, 2015
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Maintaining multi-channel customer support via phone, fax, web and email can be a heavy burden for a company to bear. In addition to maintaining a high quality support system that takes advantage of t...
ConSol Limited is a provider of Contact Centre services, Customer Management Solutions and Business Process Outsourcing (BPO) to the Information Communication Industry in West Africa. ConSol bridges t...
global provider of contact center services and back-office processing