News : Salesforce Positioned in the Leaders Quadrant of the Gartner Magic Quadrant
San Francisco, CA, USA, Feb, 2018 -- Salesforce [NYSE: CRM], a global provider in CRM, announced that Gartner, Inc. has positioned Salesforce as a Leader in its 2018 Magic Quadrant for Configure, Price and Quote (CPQ) Application Suites for Salesforce CPQ. Empowering companies to accelerate sales growth, Salesforce CPQ automates the quoting, pricing, contracting and billing processes.
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
"Salesforce CPQ arms sales reps with a fast, integrated and visually-rich quote-to-cash process—delivering increased productivity and sales," said Pascal Yammine, SVP & GM, Salesforce CPQ. "We believe this placement reinforces our industry leadership and commitment to our customers to deliver a faster and simplified sales process."
According to Gartner, "configure, price and quote (CPQ) application suites enable sales organizations to automate and optimize the creation of quotes and capture of orders. CPQ is part of the larger quote-to-cash business process. Some vendors are building or acquiring CPQ, contract life cycle management, sales performance management, order orchestration, price optimization and billing capabilities to offer a one-stop solution for the entire process. Leading CPQ solutions support the creation of quotes and capturing of orders across multiple channels of customer interaction (such as direct sales, contact center, point-of-sales, resellers, and customer self-service)."
Posted by Veronica Silva Cusi, news correspondent
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Salesforce.com delivers software-as-service offering a family of on demand solutions for integrated sales force automation, campaign management, customer service and support, and document and file management to help companies meet the complex challenges of global customer communication. The company has introduced sforce, a new service that will change how applications are built as significantly as salesforce.com changed how applications are delivered.
Gartner, Inc. is a research and advisory firm that helps more than 10,000 clients leverage technology to achieve business success. Gartner’s businesses consist of Research, Consulting, Measurement, Events and Executive Programs. Founded in 1979, Gartner has over 3,800 associates, including approximately 1,000 research analysts and consultants, in more than 75 locations worldwide.
Published: Wednesday, February 7, 2018
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