News : Salesforce Sales Cloud Named Best CRM Software on CrowdReviews.com
Santa Fe, NM, USA, April 6, 2016 -- CrowdReviews.com, a provider of online software reviews, has named Salesforce Sales Cloud as the best customer relationship management software based on client reviews and feedback. The rankings are determined through a transparent algorithm consisting of various elements with the largest focus being placed on client reviews. Those offering customer relationship management solutions are encouraged to either create or claim their profile on CrowdReviews.com in order to ensure their profile is up-to-date and to invite their clients to leave reviews regarding their experiences with the software.
The rankings on CrowdReviews.com are determined based on a transparent algorithm. This algorithm takes into consideration a number of elements including 5 primary factors which providers can improve in order to improve their placement in the rankings. These five factors include review strength, engagement strength, reviewer strength, profile strength, and verified status. Providers and customers alike can review the factors used to determine placement on the ranking at the link provided below:
CrowdReviews.com asks reviewers to attach their LinkedIn profile to their review in order to add additional credence to their review, allowing for visitors to ensure that a review has been written by a real person. Reviewers are also able to select to leave the review anonymously, though the algorithm used to determine the placement of CRM solutions favors reviews left with a LinkedIn profile over anonymous reviews. Others are able to leave a comment or ask a question to reviewers as well, enabling companies to communicate with reviewers.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Continuous Improvement
CrowdReviews.com is a crowdreviewing platform which ranks over 500 software categories and 200 service categories.
Salesforce.com delivers software-as-service offering a family of on demand solutions for integrated sales force automation, campaign management, customer service and support, and document and file management to help companies meet the complex challenges of global customer communication. The company has introduced sforce, a new service that will change how applications are built as significantly as salesforce.com changed how applications are delivered.
Published: Thursday, April 7, 2016