News : salesforce.com (CRM) Partners with Deutsche Telekom Unit
#contactcenterworld, @tsystemscom, @telekom_group
July 3, 2014 -- salesforce.com (NYSE: CRM) announces strategic investments in Germany; Deutsche Telekom's (OTCBB: DTEGY) customer unit T-Systems has been named the provider for salesforce.com's German data centre and the company's strategic partner throughout the DACH region, forming salesforce.com's first strategic alliance in DACH.
In addition, salesforce.com will expand its Munich headquarters and has opened its Berlin office. Salesforce.com also announced it will sponsor Bundesverband Deutsche Start-Ups to foster innovation in new German companies, joining Facebook, Google and Lufthansa Systems. Innovative German companies Bayer Vital, Commerzbank, Coca Cola Erfrischungsgetränke and Software AG are now connecting with customers in a whole new way with Salesforce, joining leading German companies such as airberlin, BMW and Endress&Hauser.
"Salesforce.com sees tremendous opportunity for German customers to succeed in the cloud, and is making local investments that will accelerate customer success," said Marc Benioff, chairman and CEO, salesforce.com. "Today we want to thank our German customers for helping make us one of the top 10 largest software companies in the world -- salesforce.com is the first cloud company to achieve this status."
"German companies are growing and succeeding with salesforce.com," said Miguel Milano, president, EMEA, salesforce.com. "Today's announcements underscore salesforce.com's focus on delighting our German customer base and our ecosystem of partners and developers."
"Companies that want to benefit from the opportunities of the digital age have to master an ever broader technological spectrum – and Deutsche Telekom's corporate customers unit and salesforce.com are now working together to support them on that," said Tim Höttges, Chairman of the Board of Management, Deutsche Telekom. "Together with salesforce.com, we are expanding our range of simple and cost-effective cloud services, particularly for small and medium-sized enterprises, which form such a strong part of our economy in this country."
Salesforce.com has selected Deutsche Telekom's corporate customer unit T-Systems as the provider for the previously announced data centre in Germany, which will be powered 100 percent by renewable energy sources. This new data centre is expected to support the company's cloud computing services across its growing customer base in the region. The company plans to open three new data centres in Europe, including data centres in the UK and France. Salesforce.com's first European data centre is expected to open in the UK in 2014 while data centres in Germany and France are expected to open in 2015.
In addition, the two companies announced that T-Systems will also become the primary reseller for salesforce.com's cloud services in the DACH region.
As part of its investment in Germany, the company announces it plans to significantly expand its German headquarters in Munich. The company also announced it has opened a new office in Berlin to complement its current German offices in Munich, Frankfurt and Dusseldorf. Salesforce.com also announced plans to add more than 500 new jobs across Europe, including in Germany, during its fiscal year 2015.
Salesforce.com introduced a new partnership with Bundesverband Deutsche Start-Ups to help new businesses grow and advance in Germany. Bundesverband Deutsche Start-Ups is the voice of the start-up community in Germany, representing interests of German start-ups in politics, and supporting startup networking across Germany, with more than 200 members. Salesforce.com joins companies such as Facebook, Google and Lufthansa Systems as a sustaining member. As part of the new agreement, the company plans to provide direct mentoring and Salesforce product training to help the next generation of German businesses grow and thrive.
#contactcenterworld, @tsystemscom, @telekom_group
Posted by Veronica Silva Cusi, news correspondent
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T-Systems is a German global IT services and consulting company headquartered in Frankfurt. Founded in October 2000, it is a subsidiary of Deutsche Telekom AG.
About Deutsche Telekom:
Deutsche Telekom AG is a German telecommunications company headquartered in Bonn, North Rhine-Westphalia, Germany. Deutsche Telekom was formed in 1996 as the former state-owned monopoly Deutsche Bundespost was privatized.
Published: Monday, July 7, 2014
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