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News : Salestrail Launches Activity Tracking App in India

#contactcenteworld

Helsinki, Finland & New Delhi, Delhi, India, Dec 21, 2020 -- Liid, a Nordic tech startup based in Finland, launched their new sales activity tracking app –– Salestrail –– which is specially designed to help remote teams adapt, as we face the coronavirus crisis.

Earlier this year, Liid noticed a massive 300% spike in searches for "Call Tracking Softwares", most noticeably in the Indian market.

"There was a clear demand for solutions that could help companies manage their sales teams remotely. We wanted to help them swiftly adapt to this "new normal", especially when there’s a greater need for transparency, and as VoIP calls are currently not an option for pan-India businesses," says Maria Sundström, CEO and co-founder of Liid Oy.

The new Salestrail App’s features are therefore centred on three primary elements: ease of use, cost-effective and quick to implement. But what makes this solution stand out is the insights it provides. An activity tracker for sales performance, not a CRM



"By tracking sales activities you can analyse everything from when is the best time to call your clients to how much time you should spend on your biggest customers," says Sundström.

"What’s interesting is that for many of our clients, the Salestrail App has also become a fun tool for healthy competition. Unlike a personal activity tracker, that only tracks individual performance, Salestrail also lets team members collaborate, see their rankings compared to other teammates," adds Sundström.

According to Sundström, sales teams using Liid’s solutions have saved thousands of working hours for companies. "The app saves salespeople around 30-60 minutes every day as 100% of their sales activities get auto-logged without any mistake, while the managers can monitor their team in real-time even remotely," she says.

"The whole idea was to keep it hassle-free, light and affordable. SMEs typically don’t have a lot of money to spend, nor do they want to deploy too many technical resources to implement another new software," Sundström.

That said, the solutions fit even large companies who usually have customer relationship management (CRM) in use.

"Salestrail can easily integrate with an existing CRM to enrich the contact data and gives a much more detailed analysis and unique call insights than any ordinary CRM," adds Sundström.

"Our tech aims to make meaningful call analytics hassle-free and affordable for all, no matter if you are a startup with a 10-people team or a multinational with a giant sales army," adds Sundström.

#contactcenteworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswireindia.com


About Liid:
Company LogoFounded in 2014, Liid, a Nordic company based in Finland, that has created a mobile application that automatically collects and logs all call activities to your CRM. Leveraging AI, they aim to revolutionise the call data analytics sphere for salespeople. There existing international clientele includes Kone (multinational), Vectra AI (the US), BuildingPoint (Canada) and some of the biggest EdTech companies in India with whom they tested this new solution before the official launch.
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Today's Tip of the Day - Utilize Time & Money Saving Tools

Read today's tip or listen to it on podcast.

Published: Tuesday, December 22, 2020

Printer Friendly Version Printer friendly version

2024 Buyers Guide Headsets

 
1.) 
All Ears Ltd

Freemate headsets, and sanitary solutions for headsets
Freemate headsets available, corded and wireless for telephony and USB. 3 year warranty compatible with all model phones. We supply accessories from downleads, USB leads, ear cushions, leatherettes and we service call centre headsets, these are sanitised and repaired or serviced as required.

We supply the corporate environment, Government departments, security, medical and professional offices and meet the needs of many of New Zealand's SOHO market.

We can even develop and create one-off solutions for those with mobility or disability limitations opening up a world of freedom in communications. And we like to have fun on the journey.

2.) 
Comfort Telecommunications

Smith Corona Headsets
3 year warranty compatible with all model phones. Accessories also available. Cords, earpads, etc all factory direct pricing

3.) 
Headsets Connect

Since 1998, Headsets Connect has been supplying Call Center Grade corded phone headsets, wireless headsets, headset telephones and a wide range of headset accessories to accommodate Medical, Insurance, Financial offices and large Call Centers environments offering you value, comfort, flexibility and increased productivity in your day to day business.

4.) 
Headsets123


Since 1998 Headsets123 has been supplying Call Center Grade corded phone headsets, wireless headsets, headset telephones and a wide range of headset accessories to accommodate Medical, Insurance, Financial offices and large Call Centers environments offering you value, comfort, flexibility and increased productivity in your day to day business.

Our offices are located just outside of Seattle, WA. We hope you enjoy our wide range of headsets and accessories.

5.) 
Jabra

Jabra
Jabra is a leader in engineering communications and sound solutions – innovating to empower both consumers and businesses. We are committed to letting people hear more, do more, and be more than they ever thought possible. Through sound and video, we help transform lives. Jabra engineering excellence leads the way, building on 150 years of pioneering work. This allows us to create integrated headsets and communications tools that help professionals work more productively; wireless headphones and earbuds that let consumers better enjoy calls, music, and media; and pioneering video conferencing solutions, enabling seamless collaboration between distributed teams. Jabra employs approx. 1,400 people worldwide

6.) 
JPL Telecom

Based in Dorset, England, JPL designs and manufactures innovative professional telecom headsets. We have a wide range of professional telecom and call centre use headsets in wired, wireless DECT and Bluetooth styles.

Making sure that your customer’s voice can be heard is vital. JPL Telecom ensures that your customer’s experience is first-class. All headsets have our Surround Shield™ noise cancellation to make certain your customer only hears what you want them to hear. Comfortable and attractively designed headsets are built to withstand the constant use in any call centre environment.

Our aim is to continuously improve customer choice, offering a fair price and value to our resellers and end users.

7.) 
Leitner Headsets

Contact Center Headsets
Over one million North American businesses have purchased headsets from us in the past two decades – we understand headsets.

Leitner Headsets are the most durable contact center headsets backed by a 5 Year Warranty, giving you a best-in-class productivity tool that fits your needs (and your head). As the trusted experts, we make headsets simple to choose, and easy to use.

8.) 
Unicom Services Ltd.

Contact center headsets and conference solutions
Unicom Services Ltd. is a distributor of professional headsets and communication solutions for all possible applications.

Products and Services:
* Headsets for contact center, office, small office and home, mobile phones, computer headsets and adapters.

* Conference systems - audio video terminals, personal and group multipoint conferences.

* Telecom Products - office wired and wireless phones, dect systems, softphones.

* Video conference software for contact centers and offices.

* Unified Communication Solution.

9.) 
Xiamen Mairdi Electronic Technology Co., Ltd

Call Center Headsets
Mairdi is a professional call center headsets maker in China. We've designed, produced and exported professional communication headsets for 16 years. Our headsets were exported to over 120 countires in the world.
Our headsets are widely compatible with nearly all IP Phones, desk phones, PC and mobiles. They are all noise cancelling and with built-in hearing protection technology. Our headset accessories are Plantronics or Jabra compatible. All the headsets and accessories are CE,FCC, RoHS certificated.
 

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