News : Samsung Joins Dutch Customer Service Federation
Amsterdam, The Netherlands, June 8, 2015 -- Samsung has joined the Customer Service Federation (KSF) trade association. The company said membership to the Federation would enable the exchange of experiences, towards a better customer experience.
The KSF is a Dutch trade association for customer contact and is the platform for knowledge sharing and advocacy, with a network of contact centres, suppliers and freelancers.
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Posted by Veronica Silva Cusi, news correspondent
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Published: Wednesday, June 10, 2015
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