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News : Sandler Partners Joins Edify Channel Partner Program as National Master Agent

#contactcenterworld, @edifycx

Santa Monica, CA, USA, Aug 17, 2020 -- Edify Labs, a software company, announced that Sandler Partners, an American distributor of connectivity and cloud services, has joined the Edify Channel Partner Program as a National Master Agent. Sandler Partners works with more than 9,000 expert technology sales partners who advise thousands of small, medium, and enterprise organizations on the best telecom, IT, and cloud services.

"We are excited to work with Edify. While there are many companies out there in this space, something that really stood out was their easy user interface and ability to handle customers from a single pane of glass," said Alan Sandler, Managing Partner, Sandler Partners. "We’re in technology and we’re trying to make it easier for sales partners. Sandler Partners is forward-thinking and we want cutting-edge technology in our portfolio. We brought Edify on because their solution makes selling simpler and easier."

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"With the plethora of technology options available on the market today, Sandler Partners is an invaluable resource and informed guide, and we warmly welcome them into our Channel Partner Program," said J.P. Dundas, Edify Vice President, Channel Sales & Alliances. "We look forward to working with the Sandler Partners network to help organizations fix the customer and employee experience once and for all."

#contactcenterworld, @edifycx

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prweb.com


About Edify Labs:
Company LogoEdify connects businesses with customers and employees with each other. The company’s Business Communications as a Service (BCaaS) platform, Huddle, is the only one uniting unified communications (UC), contact center (CC) and communications platform (API) functionality in a single, cloud-native software solution that lets users move seamlessly among channels within one conversation. Edify removes all the risk of using its cloud-based platform with five free users forever, global availability, real-time redundancy, usage-based pricing, and a 100% SLA uptime guarantee.
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About Sandler Partners:
Company LogoSandler Partners is an American master agent and distributor of connectivity and cloud services. In 2020, Sandler Partners was included on the Inc. 5000 list of America’s Fastest-Growing Private Companies for the 11th straight year. Over the years, we've expanded beyond our telecom roots to deliver best-in-class cloud, colo, mobility, continuity, and security solutions from 200+ Suppliers through a network of more than 9,000 expert technology sales partners — agents, VARs, and MSPs — to thousands of small, medium, and enterprise organizations nationwide.
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Today's Tip of the Day - Complaint Management

Read today's tip or listen to it on podcast.

Published: Wednesday, August 19, 2020

Printer Friendly Version Printer friendly version

2020 Buyers Guide Help Desk Software

 
1.) 
eGain Corporation

eGain CallTrack™
eGain CallTrack™ is a dynamic call tracking and case management solution that helps companies provide quick, high-quality, and cost-efficient resolution of customer issues across traditional and emerging interaction channels. It is one of the many innovative customer interaction products in eGain Solve™ suite, the unified customer engagement and knowledge management software suite, which helps businesses transform their traditional call centers into omnichannel customer engagement hubs. eGain CallTrack will enable you to track, manage and resolve cases and maintain service level agreements (SLA), across channels.

2.) 
Knowmax

Knowmax
Knowmax is an omnichannel knowledge management platform. Our mission is to transform contact centers into resolution centers and drive customer self service.
The platform is an industry-agnostic enterprise-grade knowledge platform with components helping in easy findability of actionable information at the right time across the desired touchpoint.
PH: +91 9702626568

3.) 
OneDesk

OneDesk's software combines Helpdesk & Project Management into one application. No need to purchase, integrate and switch between applications. Your team can support your customers and work on projects in one place. Aimed at SMBs as well as departments at large enterprises, OneDesk is frequently used by project managers, customer service, IT, professional services and more. This easy-to-use, feature-rich, and highly configurable software can manage both ticket & task workflows.
PH: (514) 731-6878
 

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