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News : Sangoma Named in 2021 Gartner® Magic Quadrant for UCaaS, Worldwide

#contactcenterworld, @star2star, @Gartner_inc

Sarasota, FL, USA, Oct, 2021 -- Sangoma Technologies Corporation ("Sangoma") (TSXV: STC), a provider in delivering cloud-native Communications-as-a-Service solutions for businesses of all sizes,  announced they were named in the 2021 Gartner(R) Magic Quadrant™ for Unified Communications as a Service, Worldwide. This is Sangoma’s seventh straight year being recognized. The Gartner Magic Quadrant assesses UCaaS providers worldwide to identify Leaders, Challengers, Visionaries, and Niche Players.

Sangoma was positioned by Gartner, Inc. in the 2021 "Gartner Magic Quadrant for Unified Communications as a Service, Worldwide". Sangoma is one of only fourteen other companies to be evaluated and placed in 2021, and one of six companies to appear consecutively for the last seven years. We believe Sangoma’s value-based pricing, complete UCaaS suite, expansion of Sangoma’s reachable market, and their CPaaS and applications that augment partners’ vertical offerings and customer experiences led to our recognition.

"We are thrilled to be recognized in this year's Gartner Magic Quadrant," said Bill Wignall, CEO of Sangoma. "Sangoma has grown rapidly for many years in the industry and is now among the top tier of cloud communications companies, so it's very gratifying to be recognized in this manner. Our clients appreciate the industry's most complete set of cloud communications services, cloud-based and on-premise deployment options, and exceptional customer service, so we believe this award will be reassuring to our customers and prospects alike."

#contactcenterworld, @star2star, @Gartner_inc

Posted by Veronica Silva Cusi, news correspondent
Source: Sangoma


About Star2Star Communications:
Company LogoFounded in 2006 in Sarasota, Florida, Star2Star Communications delivers the World’s Most Complete and Scalable Cloud Communications Solution. Star2Star unifies customers’ voice, video, fax, instant messaging and presence management into a single, easy-to-use system. Star2Star’s award-winning, patent-pending Constellation™ Network overcomes the reliability and quality limitations of other communications technologies.
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About Gartner:
Company LogoGartner, Inc. is a research and advisory firm that helps more than 10,000 clients leverage technology to achieve business success. Gartner’s businesses consist of Research, Consulting, Measurement, Events and Executive Programs. Founded in 1979, Gartner has over 3,800 associates, including approximately 1,000 research analysts and consultants, in more than 75 locations worldwide.
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Today's Tip of the Day - Getting The Ergonomic Programme Right

Read today's tip or listen to it on podcast.

Published: Monday, October 25, 2021

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2024 Buyers Guide Payment Services

 
1.) 
Eckoh

CallGuard, ChatGuard,
Securing payments for on-premise or remote agents for telephone, IVR, web, mobile, Chat and Chatbot.

A patented technology that is flexible way to take secure, PCI DSS compliant payments via live agents over the telephone, web, Chat, Chatbot, or IVR. No sensitive data enters the contact centre environment so, agents do not see, hear, store or record any card or personal details.

CallGuard can be deployed in various ways to fit the way your contact centre works. The solution can de-scope all, or parts, of your contact centre from the scope of PCI DSS compliance and works just as well for on-premise or home/remote working agents.

ChatGuard makes payments in Chat PCI DSS compliant and...
(read more)

2.) 
PayGuard

PayGuard®
Award-winning PCI compliance phone and multi-channel payment application.

PayGuard® is easy to deploy, very easy for agent to use from the office/contact centre or from home and is affordable.
 

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