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News : Sangoma Named in 2021 Gartner® Magic Quadrant for UCaaS, Worldwide

#contactcenterworld, @star2star, @Gartner_inc

Sarasota, FL, USA, Oct, 2021 -- Sangoma Technologies Corporation ("Sangoma") (TSXV: STC), a provider in delivering cloud-native Communications-as-a-Service solutions for businesses of all sizes,  announced they were named in the 2021 Gartner(R) Magic Quadrant™ for Unified Communications as a Service, Worldwide. This is Sangoma’s seventh straight year being recognized. The Gartner Magic Quadrant assesses UCaaS providers worldwide to identify Leaders, Challengers, Visionaries, and Niche Players.

Sangoma was positioned by Gartner, Inc. in the 2021 "Gartner Magic Quadrant for Unified Communications as a Service, Worldwide". Sangoma is one of only fourteen other companies to be evaluated and placed in 2021, and one of six companies to appear consecutively for the last seven years. We believe Sangoma’s value-based pricing, complete UCaaS suite, expansion of Sangoma’s reachable market, and their CPaaS and applications that augment partners’ vertical offerings and customer experiences led to our recognition.


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"We are thrilled to be recognized in this year's Gartner Magic Quadrant," said Bill Wignall, CEO of Sangoma. "Sangoma has grown rapidly for many years in the industry and is now among the top tier of cloud communications companies, so it's very gratifying to be recognized in this manner. Our clients appreciate the industry's most complete set of cloud communications services, cloud-based and on-premise deployment options, and exceptional customer service, so we believe this award will be reassuring to our customers and prospects alike."

#contactcenterworld, @star2star, @Gartner_inc

Posted by Veronica Silva Cusi, news correspondent
Source: Sangoma


About Star2Star Communications:
Company LogoFounded in 2006 in Sarasota, Florida, Star2Star Communications delivers the World’s Most Complete and Scalable Cloud Communications Solution. Star2Star unifies customers’ voice, video, fax, instant messaging and presence management into a single, easy-to-use system. Star2Star’s award-winning, patent-pending Constellation™ Network overcomes the reliability and quality limitations of other communications technologies.
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About Gartner:
Company LogoGartner, Inc. is a research and advisory firm that helps more than 10,000 clients leverage technology to achieve business success. Gartner’s businesses consist of Research, Consulting, Measurement, Events and Executive Programs. Founded in 1979, Gartner has over 3,800 associates, including approximately 1,000 research analysts and consultants, in more than 75 locations worldwide.
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Today's Tip of the Day - Assisted Transfers

Read today's tip or listen to it on podcast.

Published: Monday, October 25, 2021

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2021 Buyers Guide Visual Communications

 
1.) 
Premium Listing
SJS Solutions

Optymyse
Optymyse is a unique neuroscience-based approach which takes care of your most valuable asset - your people. Using a scientifically supported formula, Optymyse delivers stunning visuals which unlock the full potential of your contact centre whilst protecting the mental wellbeing of all of your employees.


2.) 
TeamViewer

Co-Browsing Integration
Co-Browsing is the practice of web-browsing where two or more people are navigating through a website on the internet. Software designed to allow Co-Browsing focuses on providing a smooth experience as two or more users use their devices to browse your website. In other words, your customer can permit the agent to have partial access to his/ her screen in real-time.
 

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