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News : Sangoma Named Number One SIP Trunking Provider to Small Businesses

#contactcenterworld, @sangoma

Markham, ON, Canada, Oct. 8, 2019 -- Sangoma Technologies Corporation (TSX VENTURE: STC), a provider in delivering Unified Communications solutions for SMBs, Enterprises, OEMs, and Service Providers, both on-premises and in the cloud, announced that it has received the highest ranking in the Eastern Management Group "2019 SMB SIP Trunking Customer Satisfaction" survey.

The independent survey of 3,000 IT managers, conducted by the Eastern Management Group, evaluated 29 SIP trunk providers. Customers evaluated their SIP vendors on six Customer Satisfaction Measurements under the headings of technology and product, purchase experience, support, management tools, total overall satisfaction, and recommend-to-a-friend.

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Sangoma received the highest possible ranking — four stars, in every customer satisfaction measurement. Out of 29 SIP trunking companies examined in the Eastern Management Group's latest survey, none beat Sangoma.

"We are extremely proud that an independent analyst identified that Sangoma offers an excellent SIP Trunking service and received the highest possible ranking — four stars — in every customer satisfaction SIP Trunking category", said Jim Machi, VP of Marketing at Sangoma. "It is even more meaningful given that no other vendor received the highest possible ranking in all customer satisfaction categories. SIP Trunking is an important and growing part of our company, sold with many of our various Unified Communications offerings, from FreePBX to PBXact to Switchvox, and we are thrilled that our customers are enjoying an excellent experience with our products".

#contactcenterworld, @sangoma

Posted by Veronica Silva Cusi, news correspondent
Source: Sangoma


About Sangoma:
Company LogoFounded in 1984, Sangoma Technologies Corporation is a provider of connectivity hardware and software products for telephony and wide area network solutions. The company develops and manufactures voice and data communication products including the series of Advanced Flexible Telecommunications (AFT) PCI cards. Sangoma Technologies Corporation is publicly traded on the TSX Venture Exchange (TSXV: STC - News).
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Today's Tip of the Day - Printing Telephone & Fax Numbers

Read today's tip or listen to it on podcast.

Published: Thursday, October 10, 2019

Printer Friendly Version Printer friendly version

2020 Buyers Guide Telecoms

 
1.) 
Cloud IT Services GmbH

Dialfire
Dialfire offers you a complete call center solution that is simple and intuitive to use and adapts to your needs. It's completely cloud-based, saving you the hassle of setting up a phone system and installing software. In addition to predictive dialing and call blending of inbound calls, you can create personalized campaigns through an intuitive and easy-to-use interface. Features include automated workflows and full control over the agent screen.

You can see the full list of features here:

2.) 
Cloudonix

Cloudonix
Cloudonix provides businesses with software development tools (APIs/SDKs) enabling contextual communications, using existing communications tools and workflows.
Connect your website or mobile APP directly to your call or contact center, keeping the context of who the caller is, why they are calling, and how they got to you as part of the call.

3.) 
Megacall

VOIP services
Stay in contact quickly and easily with your international offices through Megacall.

Megacall will fulfill all your telecommunication requirements and on top of that go the extra mile and surprise you with new possibilities for your business, speed to action your requests and keeping within your budget.

📞 Virtual Switchboard
🔌 SIP trunk
🔢 Virtual number
📠 Call Center Solutions
PH: +34 952 667 511

4.) 
NetSapiens

SNAPsolution
Our SNAPsolution – UC and Collaboration tools – can be quickly deployed so you can realize your ROI just as quick. netsapiens offers a comprehensive suite of unified communications (UC) & Contact Center (CC) feature-sets to service providers. Custom-built to provide our partners with unprecedented levels of flexibility, customization, and ease of use.

netsapiens allows you to control your margins in order to improve your ROI. As a provider of a facilities-based solution, you are able to personally choose your origination, termination, hardware costs, etc. to fit your budget. We also allow you to strategically price your product for a maximum return on your investment by charging on a conc...
(read more)
PH: 7608463385
 

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