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News : Santander's Plan for New Operations Hub in Bootle Approved

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Merseyside, England, Oct, 2019 -- Plans to redevelop a bank's Merseyside base have been given council approval.

Sefton Council's planning committee passed Santander's proposals to revamp its Bootle site into a development housing more than 2,500 staff.

It will become the bank's contact centre and UK operations hub from 2022.

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Councillor Marion Atkinson said the plans, which also see the creation of a park and new pavilions, were "a huge vote of confidence in the borough".

The new building, which has been designed to be environmentally sustainable, will accommodate sporting and social facilities.

In October 2018, staff gathered at the site to celebrate the 50th anniversary of original occupier GiroBank's 1968 opening.

The bank has been based in Bootle since its 2008 takeover of Alliance & Leicester Commercial Bank, which previously occupied the building.

Its chairwoman Shriti Vadera said Bootle had "been a significant part of Santander's story and we see it as a crucial part of its future".

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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.bbc.com


About Santander:
Company LogoThe Santander Group is a Spanish banking group centered on Banco Santander, S.A. and is the largest bank in the Eurozone by market value. It is one of the largest banks in the world in terms of market capitalisation.
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2020 Buyers Guide Customer Relationship Management

 
1.) 
Cloudyflex

Zoho CRM Suite
Zoho CRM is a world leading cloud based customer relationship management suite covering all CRM functionalities a modern company needs :
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eGain Corporation

eGain Solve™
eGain Solve™ is the industry’s leading cloud solution for omnichannel customer service and engagement. As the industry’s only unified customer engagement and knowledge management software suite, eGain Solve helps businesses design and deliver smart, connected customer journeys across social, mobile, web, and contact centers. The suite consists of modular, best-of-breed applications built on a unique customer engagement hub platform, eGain CEH™ Platform, that combines 360-degree customer context, intelligent process guidance, and actionable knowledge to enhance every customer interaction. The web-services-based architecture of the platform enables rapid innovation and extension of customer engagement capabilities.

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MFE International

Creatio(formerly bpm'online) Process-driven unified CRM
Unified Marketing, Sales, Service CRM built on a business process management (BPM) platform. Award winning CRM .Recognised by Gartner, Forrester, OVUM, Nucleus research as leading marketing automation, sales automation, customer engagement, business process automation and dynamic case management software.
A new process-driven CRM and not the traditional CRM type.
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TrendzAct

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Trendzact’s CRM case management platform specializes in contact engagement centers with complex workflows or integrations. Our features, full customization, scalability, native on-demand AI and flat-fee pricing sets us apart from the competition.
PH: 3854343250
 
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