News : SAS to Create 150 Jobs Over Three Years in Dublin
Dublin, Ireland, Sept 8, 2015 -- US business analytics firm SAS is to create 150 jobs in Dublin as part of an investment in a new customer contact centre .
The inside sales and customer contact centre will initially be located at NexusUCD, University College Dublin’s industry partnership centre.
It will support sales of data analytics software into markets across Europe, Middle East and Africa (EMEA).
SAS chief revenue officer Carl Farrell said "a democratisation of analytics" was occurring, where more and more organisations are investing in analytical software and services that don’t require a significant up-front investment.
....NOTE - content continues below this message
SPONSOR MESSAGE: INVITATION!
We invite you and your colleagues to take a couple of days out of your busy schedule to join us and the elite in the industry to listen to the NEXT GENERATION Contact Center & Customer Engagement Best Practices.
"Our new centre will provide the extra capacity needed to support customers as they embark on this data analytics journey," he said.
He said the roles in Dublin will include multi-lingual business development and sales specialists, customer engagement specialists, data scientists and software engineers.
The new centre follows the investment SAS made last year with the opening of a research and development (R&D) centre in Scotland focused on combatting fraud and financial crimes.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Think About Demotivating Your Staff
More Editorial From SAS
SAS provides business analytics software and services in the business intelligence market.
Published: Friday, September 11, 2015
|Blue Ocean Contact Centers|
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection o...
For over 30 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing s...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.