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News : SBL Partners With Sinclair Voicenet To Enhance Information Security Solutions
Software Box Limited (SBL), UK-based provider of information security solutions to the public and private sector, is partnering with Sinclair Voicenet, a provider of multimedia call recording, contact centre applications and PCI security solutions. This new partnership will enable SBL to enhance its portfolio of information security solutions and deliver greater value to customers, from SMEs to the largest multi-site enterprises.
"We are pleased to be partnering with Sinclair Voicenet, as it enables us to take advantage of the company’s expertise in providing PCI DSS-compliant solutions to contact centres handling sensitive personal information during telephone-based Cardholder Not Present (CNP) transactions," commented Samantha Hickman, Strategic Manager at SBL. "This partnership will enable us to offer the widest range of information security solutions, which deliver the highest level of protection for our clients and their customers."
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About SVL Business Solutions:
Founded in 1967, Sinclair Voicenet Limited is the UK’s longest established specialist provider of multimedia interaction recording and contact centre applications including quality management, real-time automation, WFM, customer feedback and analytics. The company is focused on enabling users to enhance customer satisfaction, improve agent effectiveness, streamline processes and reduce operational costs while ensuring compliance with internal procedures and regulatory requirements. Sinclair Voicenet was one of NICE Systems’ first Platinum Partners and has customers in diverse industry sectors including financial, public safety, local government and utilities.
About Software Box Limited:
SBL specialise in delivering a range of software licensing, PC hardware and information assurance products and services to our customers.
Published: Thursday, June 18, 2015