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News : SBRC Hires Cyber Helpline Manager

#contactcenterworld

Glasgow, Scotland, Oct 14, 2020 -- The Scottish Business Resilience Centre (SBRC), the non-profit organisation working to support Scottish businesses, has hired Mark Cunningham-Dickie as cyber incident and response manager. He will manage the organisation’s newly launched cyber incident response helpline.

Mr Cunningham-Dickie previously worked for Police Scotland as senior technical auditor where he performed cyber security vulnerability assessments and lawfully hacked the organisation’s systems. He is a Certified Ethical Hacker with an NCSC certified Masters degree in Advanced Security and Digital Forensics.

He said: "Given the increasing reliance on technology this year, cyber security must be a priority for all businesses.


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"However, while larger companies are able to use private security companies to monitor cyber threats, SMEs often struggle with managing such attacks due to their limited resources – and just one attack has the potential bankrupt the organisation.

"I encourage any organisations who believe they have suffered a cyber-attack, are concerned they are at risk of one, or simply want to ensure their defences are up to par, to call."

Jude McCorry, SBRC CEO, added: "Mark’s background includes detecting and assessing vulnerabilities across tens of thousands of devices across Scotland, experience which will surely aid Scottish businesses as they seek to understand and recover from cyber-attacks."

The cyber incident response helpline is run by SBRC in collaboration with Scottish Government and Police Scotland in association with a cadre of security experts around Scotland who can provide onsite assistance as required.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://dailybusinessgroup.co.uk


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