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News : SCO is Ready for 3G, 4G Services in Azad Kashmir

#contactcenterworld

Muzaffarabad, Pakistan, April 3, 2017 -- Special Communications Organization (SCO) has upgraded its core telecom network in Azad Jammu and Kashmir and is ready to deploy a 3G and 4G services as soon as it will be granted 3G license.

The up-gradation of SCO network was completed back in January this year, however, both the modern and legacy networks were operating in parallel till now.

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SCO, in a press statement, said that its legacy network was cut off last night and SCO’s entire network is now operating on an upgraded network that’s compatible with advanced technologies.

SCO has also enhanced customer care by establishing a new Call centre to provide even better services to its customers.

Just in case if you are wondering, SCO’s earlier network was outdated and it was not possible for the operator to offer 3G or 4G services on the network. Now, with upgraded core, SCO will only have to convert its cell sites to 3G to start offering advanced data services.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://en.dailypakistan.com.pk


Today's Tip of the Day - Crazy But True!

Read today's tip or listen to it on podcast.

Published: Tuesday, April 4, 2017

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2020 Buyers Guide Recording

 
1.) 
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565

2.) 
Geomant

Microsoft Teams Cloud Recording Service
Geomant offers a fully managed recording service for those organisations who need to address compliance or quality management while working on Teams. The Service utilises Verint’s market leading recording technology and is hosted by Geomant in Microsoft Azure. Our managed service approach is unique in that it allows organisations to benefit from advanced recording features, all while being free from any technical infrastructure or maintenance requirements that come with a traditional on-premises set up.
PH: 01789 387900

3.) 
Lieber & Associates

Recording System Consulting
L&A provides vendor-independent consulting services to select, contract for, test, and implement contact center recording systems. The firm's consultants specialize in contact center I.T. and have several decades of experience each with all major and many smaller makers of phone and call recording systems.
PH: +1-773-325-0608

4.) 
OrecX

Oreka TR
Oreka TR total recorder includes all of the call recording capabilities you will need, at about half the cost of competing for call recorder solutions, including screen recording, mobile phone recording, live monitoring, on-demand recording, multi-tenancy, multi-site recording, audit trail, call exporting, retention management, auto-tagging (for speech analytics and phrase spotting) and so much more.
PH: 3109672003
 

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