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News : ScoreSense Leverages Machine Learning to Take Its Customer Experience to the Next Level

#contactcenterworld

Dallas, TX, USA, Jan, 2020 -- To provide customers with the most personalized credit experience possible, One Technologies, LLC has partnered with data management provider Arrikto Inc. to incorporate Machine Learning (ML) into its ScoreSense(R) credit platform.

"To truly empower consumers to take control of their financial future, we must rely on insights from real data—not on assumptions and guesswork," said Halim Kucur, Chief Product Officer at One Technologies, LLC. The innovations we have introduced provide data-driven intelligence about customers' needs and wants before they know this information themselves."

"ScoreSense delivers state-of-the-art credit information through their ongoing investment in the most cutting-edge machine learning products the industry has to offer," said Constantinos Venetsanopoulos, Founder and CEO of Arrikto Inc. "Our partnership has been a big success because One Technologies aligns seamlessly with the most forward-looking developers in the ML space and understands the tremendous value of data for serving customers better."

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com


About One Technologies, LLC:
One Technologies, LLC harnesses the power of technology, analytics and its people to create solutions that empower consumers to make more informed decisions about their financial lives. One Technologies is headquartered in Dallas and was established in October 2000.
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Today's Tip of the Day - Team Building

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Published: Monday, February 3, 2020

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2023 Buyers Guide Payment Services

 
1.) 
Branch

Branch Employer Payments Platform - Earned Wage Access
Give employees instant access to a portion of their earned wages before payday! Branch helps businesses modernize their payment methods to empower working Americans. Earned wage access—with no-fee banking and access to a digital wallet and free debit card—are just some of the tools in our fast, free, and flexible platform. With Branch, businesses streamline existing payroll processes, save money, and provide faster payments and free digital banking to their employees—no pre-funding or capital required.

2.) 
Eckoh

CallGuard, ChatGuard,
Securing payments for on-premise or remote agents for telephone, IVR, web, mobile, Chat and Chatbot.

A patented technology that is flexible way to take secure, PCI DSS compliant payments via live agents over the telephone, web, Chat, Chatbot, or IVR. No sensitive data enters the contact centre environment so, agents do not see, hear, store or record any card or personal details.

CallGuard can be deployed in various ways to fit the way your contact centre works. The solution can de-scope all, or parts, of your contact centre from the scope of PCI DSS compliance and works just as well for on-premise or home/remote working agents.

ChatGuard makes payments in Chat PCI DSS compliant and...
(read more)

3.) 
PayGuard

PayGuard®
Award-winning PCI compliance phone and multi-channel payment application.

PayGuard® is easy to deploy, very easy for agent to use from the office/contact centre or from home and is affordable.
 

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