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News : Scotiabank Grows Cornwall Contact Centre
Cornwall, Ontario, Canada, Aug 17, 2015 -- Scotiabank is looking to expand its Cornwall Contact Centre by adding several new positions over the next several weeks. There is an immediate requirement to fill 12 full-time bilingual (English and French) sales positions, with an additional 12 positions to be added later this fall.
"We provide innovative financial products and services to individuals and businesses across Canada and our Contact Centres are there to help our customers," says Josie Cardoni, Assistant Manager Staffing and Recruitment. " Scotiabank is committed to providing the best possible customer care to its clients."
The new positions will be part of Scotiabank's Retail Sales Team and successful candidates will be on the job following a 4-week training session, during which they will be paid. The first group of candidates will be trained in Cornwall and travel to Toronto for a one week on the job live training with all expenses paid.
"We are very pleased with the development of the Cornwall Contact Centre and our motivated workforce," said Lily Macream, Senior Manager- Customer Service and Site Operations for the Cornwall Contact Centre. "This new round of hiring will help us to further meet the needs of both our English and French customers, while providing Cornwall residents with future career advancement opportunities within Scotiabank."
Posted by Veronica Silva Cusi, news correspondent
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At Scotiabank Atlantic Contact Centre, our success truly depends on our greatest resource – our people. We are motivated by integrity, respect, commitment, insight and a contagious can-do-spirit and we are proud to foster a culture that is based on our community and teamwork. Our success as a premier financial institution depends on each and every employee that represents us. Our commitment to our employees provides us with a competitive edge; it contributes to customer and employee satisfaction, helps us meet our shareholder expectations and broadens our community relationships. We are a leading financial institution that believes in the power of our people. Our people are our core business because they are the reason why our customers choose to bank with Scotiabank. We care, we invest and our people are empowered to do the job. We at the Atlantic Contact Centre own the franchise so we work very hard at building our brand. We live by our philosophy of One Team….One Goal.
Published: Wednesday, August 19, 2015