Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
Best Contact Centers in the World 2017
all award winners!STARTS IN:
News : Scotiabank Hiring Again for Cornwall Contact Centre
Cornwall, Ontario, Feb 26, 2014 -- Scotiabank is recruiting again to grow its workforce at the bank's customer contact centre in Cornwall, Ontario. There is an immediate requirement to fill nine (9) full-time bilingual (English and French) positions.
The new positions will be part of Scotiabank's Customer Service Team and successful candidates will be on the job following a 6-week training session, during which they will be paid. A start date of April 7, 2014 has been established.
For a link to the job posting, check out the Work in Cornwall page.
"We are very pleased with the development of the Cornwall Contact Centre and our motivated workforce," said Lily Macream, Senior Manager- Customer Service and Site Operations for the Cornwall Contact Centre. "This new round of hiring will help us to further meet the needs of both our English and French customers, while providing Cornwall residents with future career advancement opportunities within Scotiabank."
This is one of many major recruitment drives for the Cornwall Contact Centre, which opened in January 2011 with 26 officers. The operation has since grown to a workforce of over 50.
In May 2012, the Cornwall Contact Centre was awarded Platinum Certification for recognizing and branding people centric contact centers.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Finding A Workforce Management System
More Editorial From Scotiabank
At Scotiabank Atlantic Contact Centre, our success truly depends on our greatest resource – our people. We are motivated by integrity, respect, commitment, insight and a contagious can-do-spirit and we are proud to foster a culture that is based on our community and teamwork. Our success as a premier financial institution depends on each and every employee that represents us. Our commitment to our employees provides us with a competitive edge; it contributes to customer and employee satisfaction, helps us meet our shareholder expectations and broadens our community relationships. We are a leading financial institution that believes in the power of our people. Our people are our core business because they are the reason why our customers choose to bank with Scotiabank. We care, we invest and our people are empowered to do the job. We at the Atlantic Contact Centre own the franchise so we work very hard at building our brand. We live by our philosophy of One Team….One Goal.
Published: Monday, March 3, 2014