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News : Scriba PR Hired by Call Intelligence Provider ResponseTap

#contactcenterworld, @responsetap

Manchester, UK, Nov 17, 2016 -- Huddersfield-based public relations firm Scriba PR has been appointed to handle the communications strategy for Manchester-headquartered call intelligence provider ResponseTap.

Katie Mallinson, founder of Scriba PR, said: "In a world of increasingly savvy digital communications, many marketers are forgetting the role of the telephone. Yet what happens when a consumer goes offline to complete a purchase via a call? Insight into that journey becomes fragmented and the effectiveness of a campaign to date becomes unknown. Marketers cannot afford such a gap in their knowledge, which is something ResponseTap’s solution purposefully addresses.

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"So, we’re here to help educate marketing and sales teams about its value. This is a fast-growing tech company, borne out of Manchester and with now international acclaim. It’s a brilliant project for us to work on."

With ambitious growth plans, ResponseTap set out to hire a new head of marketing earlier this year, a position recently filled by experienced strategist Nick Ashmore.

It was Nick who selected Scriba for the job. Commenting on his reasons why, he said: "I’m familiar with Scriba’s expertise in technical PR, so I knew they’d understand the language we speak, the needs of the marketplace and the media to target. Our goal now is to build a body of compelling, educational and insightful content, which reflects our market-leading position and will support us with our next phase of growth. I’m confident they’ll help us achieve that."

#contactcenterworld, @responsetap

Posted by Veronica Silva Cusi, news correspondent
Source: https://industrytoday.co.uk


About ResponseTap:
Company LogoEstablished in 2008, ResponseTap is a Call Intelligence specialist, with offices in Manchester, London and the USA. With more than 2,200 worldwide clients, the company continues to be run by its two founders Richard Hamnett and Ross Fobian, with investment from Eden Ventures, Beringea and Enterprise Ventures.
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Today's Tip of the Day - 5 Ways To Demotivate Staff

Read today's tip or listen to it on podcast.

Published: Monday, November 21, 2016

Printer Friendly Version Printer friendly version

2020 Buyers Guide Recruitment Products/Services

 
1.) 
MainTrax

HireTrax
HireTrax, MainTrax's standalone pre-hire virtual interviewing solution, automatically analyzes the behavioral characteristics found in each candidate's VOICE to help you select reps better suited for the specific job at hand. After all, agents speak with your customers for hours each day so it's vital they possess the behavioral characteristics and personality traits necessary to be successful. By picking those with tendencies of empathy and positive behavioral traits, you'll have a higher caliber of candidates who will perform better on the job and stay.
PH: 612-817-4090

2.) 
Orion Learning Services Inc.

Assessments for Recruitment, Talent Management, Succession Planning
Looking for assessment tools to help you recruit faster, better and more accurately?

Orion Learning offers a full suite of assessment tools designed to target and report on candidate potential. Our tools are used for recruitment, talent management, succession planning and coaching/mentoring. All of the tools are delivered online and the reports are available online and will provide you with an amazing view of the candidate/individual's potential, interview questions, coaching/mentoring steps and much more.

If you're looking to find the candidate/individual with the highest potential, call Orion today!
PH: 1-416-992-5158

3.) 
TactiCall Recruitment Services

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Temporary / Labour Hire / Contingent and Contract Hire
Recruitment Consulting Services
Assessment Centre Design and Facilitation
PH: 07 3831 6333
 

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