News : Self-service Touchscreen Computers Installed at Crawley Town Hall
Crawley, West Sussex, UK, Jan 6, 2016 -- Self-service touchscreen computers have been installed in Crawley Town Hall.
A borough council spokesman said the four terminals will give residents quick access to the authority’s services and information on the web.
Councillor Andrew Skudder, Cabinet member for Resources, said: "These self-service touchscreen terminals provide another way for residents to access council services.
"They’ve been designed so that one click should be all you need to find what you need. Our Contact Centre staff will be in the foyer to give you a hand if you need it."
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
A council spokesman said the touchscreens could be used to make payments online, report problems, for homeswapper for mutual exchanges, request a range of council services, homechoice for online bidding, view planning applications and browse the council’s website.
The terminals are located in the foyer opposite the reception outside Customer Services and opposite the Property Store.
The council unveiled them this week.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Assessing The Proposal
Published: Thursday, January 7, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Convergys delivers consistent, quality customer experiences in 58 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, an...
Salesforce.com delivers software-as-service offering a family of on demand solutions for integrated sales force automation, campaign management, customer service and support, and document and file man...
Noble Systems Corporation is a global provider of contact center, workforce engagement, and analytics technologies, offering premise, cloud, and hybrid platforms. Noble Systems has been providing inno...