News : Semafone Wins Silver in 2017 Best in Biz Awards – Fastest Growing Company of the Year
Semafone has been named a silver winner in the Fastest-Growing Company of the Year—medium-sized business, in Best in Biz Awards, an independent business awards program judged each year by editors and reporters from publications in North America.
Each year, Best in Biz Awards’ entrants span the spectrum, from some of the most innovative local start-ups to the most recognizable global brands. The seventh annual program was particularly hotly contested, with more than 650 entries from an impressive array of public and private companies of all sizes and from a variety of industries and geographic regions in the U.S. and Canada.
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
"As companies continue to struggle with PCI DSS compliance, we are proud to offer a solution that not only simplifies the process, but also helps to reduce risk at the same time," said Tim Critchley, CEO, Semafone. "Winning this award is a testament to our company’s growth and innovation. We are excited to continue our work with leading brands across a wide range of industry sectors to help them focus on what matters most—keeping their customers safe and happy by ensuring their sensitive personal data is secure."
Winners of Best in Biz Awards have been determined based on scoring from an independent judging panels composed of prominent editors and reporters from some of the most respected newspapers, TV outlets, and business, consumer, technology and trade publications in North America.
Today's Tip of the Day - Getting The Training Underway
More Editorial From Semafone
Semafone provides secure voice transactions for contact centres and retailers taking Cardholder Not Present (CNP) payments. The solution allows a call - and the call recording - to continue as normal whilst the customer enters their credit card information using their telephone keypad. For complete security, Semafone's patented technology masks the Dual Tone Multi-Frequency (DTMF) tones from the cardholder's telephone and replaces them with a flat tone so they can't be recognised by the call centre agent or recorded on the call recording system. By ensuring all card data remains segregated and by removing Sensitive Authentication Data (SAD) before it hits the call recorder and the contact centre infrastructure, the contact centre is taken out of the scope of PCI DSS, protected against the risk of opportunistic agent fraud and the associated reputational risk.
Published: Tuesday, December 5, 2017
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Avaya is a recognized innovator, leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications an...
|Blue Ocean Contact Centers|
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection o...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.