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News : Sequential Technology International Announces Alex Parker as New CEO

WINDERMERE, FL, USA, May 20, 2020 - APC Holdings (APCH), an investment firm formed to acquire and scale Fortune 500 suppliers while creating positive social impact for multiple stakeholders, announces that Alex Parker has been named chief executive officer (CEO) of Sequential Technology International (STI), effective immediately.

As CEO, Parker will oversee STI’s global software, consulting and BPO business, which has contact center operations in the United States, El Salvador, India, and the Philippines. Parker replaces CEO Kent Mathy, who joined STI in 2017.

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Richard Powell, Chairman of STI, stated, "We are extremely pleased that Alex chose to bring his talent and capabilities to STI as the company begins its next chapter. Alex’s skillset and expertise fit well with what STI needs to thrive in the current environment. With the support of Billion Dollar Roundtable members, we are all passionate about creating a model for other Fortune 500 firms, and high potential diverse executives, to follow as we seek to create meaningful wealth in our diverse communities."

"I’m thrilled to be a part of STI’s next chapter and appreciate the confidence the APCH team have placed in me," said Parker. "I’m also energized by the opportunity to continue supporting our customers and our talented employees while having a measurable and positive impact in our diverse communities across the United States."

Parker previously was SVP of Service Delivery Excellence for the Global Operations & Services organization in AT&T Business, responsible for the operational strategy for provisioning operations and a team of thousands of customer service representatives. He has over 27 years of experience at AT&T in management and executive roles supporting sales, customer service, and marketing teams in the United States and internationally.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: http://www.prweb.com


About APC Holdings (APCH):
APCH is a leading, minority-owned private investment firm with exceptional relationships and advocates across the Fortune 500. APCH invests in service and manufacturing businesses that are critical suppliers to global enterprises. APCH has created more than 15,000 jobs in over 25 countries and is committed to creating measurable social and economic impact for all stakeholders, while achieving superior investment returns.
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