Serenova, a contact center-as-a-service (CCaaS) and workforce optimization (WFO) provider, announced a strategic partnership with Telarus, LLC., an agent of business data, voice, mobility, cybersecurity, and contact center services. As it continues to refine and expand its Channel Partner program, Serenova will expand its market reach through this critical Master Agent partner. Meanwhile, Telarus adds a new portfolio of CCaaS products – featured in Gartner’s 2018 Magic Quadrant for Contact Center as a Service, North America – to offer its prospects a well-rounded choice in the market.
"Our partners are an integral part of our go-to-market strategy and overall success. Working with a partner, the caliber of Telarus will only further our mission," said John Lynch, CEO of Serenova. "The extensive network of Telarus sales partners we have now have access to will help us build more relationships with end customers and showcase how the Serenova approach to CCaaS lets customers marry a wide range of systems, data, and processes for better customer experiences."
"As the largest Master Agent in North America, we’re committed to offering our sales partners a leading-edge portfolio that’s designed to help them capture revenue opportunities," said Patrick Oborn, VP of Partner Experience of Telarus. "Partnering with Serenova does just that. The company has proven that it is a force in the cloud contact center market, and we wanted to make sure our sub-agents had access to such an innovative product portfolio."
Today’s partnership news comes on the heels of Serenova’s recent announcement of its new SVP of Channel Sales, Brandon Knight. With Master Agent experience himself, Knight provides the strategic direction for Serenova’s channel partners around the world, focused primarily on engaging current partners such as Telarus to continue to drive the adoption of Serenova’s contact center solutions.
Serenova simplifies every aspect of the customer experience, from front office to back, to make life easier for you, your customers and your employees. Our customer-focused brands achieve brighter interactions, deeper insights, and more meaningful outcomes with Serenova’s always-on, highly secure, true multi-tenant and instantly scalable Contact Center as a Service (CCaaS) platform, CxEngage. Headquartered in Austin, Texas, Serenova has operations in California, Canada, the United Kingdom and Australia/New Zealand.
Telarus, Inc., a value added distributor that holds contracts with the world's leading commercial telecommunication carriers, makes it easier and more profitable for solution providers, VARs, and MSPs to sell and source voice, data, and cloud solutions. Our patented GeoQuote platform combines real-time carrier pricing with advanced research features and branded proposals. Telarus' experienced Sales staff is strategically focused on enterprise WAN and high-capacity Ethernet bandwidth solutions, mpls network providers, international mpls, ethernet over copper service providers, making it easier
Published: Monday, June 10, 2019
|2.)||All Ears Ltd|
Freemate headsets, and sanitary solutions for headsets
Freemate headsets available, corded and wireless for telephony and USB. 3 year warranty compatible with all model phones. We supply accessories from downleads, USB leads, ear cushions, leatherettes and we service call centre headsets, these are sanitised and repaired or serviced as required.
We supply the corporate environment, Government departments, security, medical and professional offices and meet the needs of many of New Zealand's SOHO market.
We can even develop and create one-off solutions for those with mobility or disability limitations opening up a world of freedom in communications. And we like to have fun on the journey.
PH: 644 9201929
Smith Corona Headsets
3 year warranty compatible with all model phones. Accessories also available. Cords, earpads, etc all factory direct pricing
Since 1998 Headsets123 has been supplying Call Center Grade corded phone headsets, wireless headsets, headset telephones and a wide range of headset accessories to accommodate Medical, Insurance, Financial offices and large Call Centers environments offering you value, comfort, flexibility and increased productivity in your day to day business.
Our offices are located just outside of Seattle, WA. We hope you enjoy our wide range of headsets and accessories.
Based in Dorset, England, JPL designs and manufactures innovative professional telecom headsets. We have a wide range of professional telecom and call centre use headsets in wired, wireless DECT and Bluetooth styles.
Making sure that your customer’s voice can be heard is vital. JPL Telecom ensures that your customer’s experience is first-class. All headsets have our Surround Shield™ noise cancellation to make certain your customer only hears what you want them to hear. Comfortable and attractively designed headsets are built to withstand the constant use in any call centre environment.
Our aim is to continuously improve customer choice, offering a fair price and value to our resellers and end users.
PH: +44 (0)1258 820100
|7.)||Unicom Services Ltd.|
Contact center headsets and conference solutions
Unicom Services Ltd. is a distributor of professional headsets and communication solutions for all possible applications.
Products and Services:
* Headsets for contact center, office, small office and home, mobile phones, computer headsets and adapters.
* Conference systems - audio video terminals, personal and group multipoint conferences.
* Telecom Products - office wired and wireless phones, dect systems, softphones.
* Video conference software for contact centers and offices.
* Unified Communication Solution.
|8.)||Xiamen Mairdi Electronic Technology Co., Ltd|
Call Center Headsets
Mairdi is a professional call center headsets maker in China. We've designed, produced and exported professional communication headsets for 16 years. Our headsets were exported to over 120 countires in the world.
Our headsets are widely compatible with nearly all IP Phones, desk phones, PC and mobiles. They are all noise cancelling and with built-in hearing protection technology. Our headset accessories are Plantronics or Jabra compatible. All the headsets and accessories are CE,FCC, RoHS certificated.