News : Series of Bizarre 999 Calls Made by New Year’s Eve Revellers
West Yorkshire, England, Dec 31, 2017 -- West Yorkshire Police’s customer contact centre experienced a busy New Year’s Eve, including many genuine emergencies and a series of unnecessary calls.
One of the more bizarre 999 calls came from a reveller who had been ejected from a nightclub.
A spokesman for the police contact centre said: "If a bouncer has ejected you from their venue and refusing you entry, then do not ring 999 to complain you can't get back in.
"Best Advice would be to go home and wait in anticipation for your headache in the morning."
....NOTE - content continues below this message
SPONSOR MESSAGE: INVITATION!
We invite you and your colleagues to take a couple of days out of your busy schedule to join us and the elite in the industry to listen to the NEXT GENERATION Contact Center & Customer Engagement Best Practices.
Calls were also received from a number of abusive people.
"Our Call takers are under high stress and high demand tonight. The last thing they need is to be verbally abused. We are here to help and we will strive to do the best we can," the spokesman added.
Meanwhile, a number of 999 calls were received in relation to late night noise nuisance.
It prompted the call centre to tweet: "If you are ringing regarding a noise nuisance then you need to ring the council. It is not a police matter, and certainly not one to be rang in on 999."
There were even one or two interesting calls at home time. Police said: "Ringing 999 for an 'emergency taxi' is not acceptable. We are not a taxi service unless you want a taxi to custody."
To cap it all, someone even rang 999 to wish police a happy new year.
The contact centre tweeted: "Don’t ring 999 to wish us happy new year...... send us a tweet but ringing 999... Really?"
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Offer Voice As Well As Touch Tone (Part 1)
More Editorial From West Yorkshire Police
About West Yorkshire Police:
West Yorkshire Police is the territorial police force responsible for policing West Yorkshire in England. It is the fourth largest force in England and Wales by number of officers, with 5671 officers.
Published: Tuesday, January 2, 2018
For over 30 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing s...
Avaya is a recognized innovator, leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications an...