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News : Service Fusion Bolsters its Customer-Facing Feature Set

#contactcenterworld, @GoServiceFusion

Dallas, TX, USA, July 22, 2020 -- Service Fusion, a provider of field service management software, announced the expansion of their VoIP call center and messaging solution ServiceCall.ai with the launch of ServiceChat.ai, a text-me-back widget and lead capture solution for service contractors. ServiceChat.ai will provide an easier and more efficient way for service contractors to convert more website visitors to customers, while increasing customer satisfaction.

"The trend in consumer usage is clear; instant messaging between business and consumers is here to stay," said Max Paltsev, CEO of Service Fusion. "This enhancement gives contractors one more tool to ensure they're providing consumers a fast, seamless, purchasing and service experience, and ultimately winning and keeping as much business as possible."

#contactcenterworld, @GoServiceFusion
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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com


About Service Fusion:
Company LogoFounded in 2014, Service Fusion serves over 4,000 field service contractors in over 20 residential and commercial service verticals, including HVAC, plumbing, electrical, and appliance repair. Service Fusion allows service contractors to operate from anywhere with enterprise-level features at a small business price.
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Today's Tip of the Day - Understand The Team

Read today's tip or listen to it on podcast.

Published: Friday, July 24, 2020

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