Denver, CO, USA, Nov, 2018 -- ServiceSource (NASDAQ: SREV), a global provider in outsourced inside sales, customer success and recurring revenue growth and retention solutions, announced an expansion of its existing partnership with Extreme Networks, Inc., a global provider of software-driven network technology. The engagement, which has been extended through 2020, broadens ServiceSource’s opportunity to include new edge, campus and data center solutions that have been acquired by Extreme over the past two years. As part of the agreement, ServiceSource is now also executing customer loyalty and up-sell/cross-sell campaigns at touchpoints throughout the customer journey on behalf of Extreme, in addition to its previous focus on maintenance contract renewals.
"Extreme Networks has prioritized customer acquisition and success as key competitive differentiators, and those are areas where our revenue delivery professionals thrive," said Christopher M. Carrington, CEO of ServiceSource. "This decision to grow the partnership reflects the positive outcomes we have helped Extreme achieve thus far, and we are excited for the opportunity to have an even more significant impact on Extreme’s business going forward."
"Throughout our partnership, ServiceSource has been more than just another vendor – they are a true extension of our team," said Rob Rosa, Vice President, Worldwide Service Sales at Extreme Networks. "The proficiency ServiceSource demonstrated in nurturing our customers has had a very positive effect on our growth over the past two years. We look forward to the increased breadth and depth of this partnership as we seek to deliver even more value to our customers going forward."
Posted by Veronica Silva Cusi, news correspondent
ServiceSource International, Inc. (NASDAQ: SREV) is a global provide in cloud-based recurring revenue management solutions. The company helps customers drive growth and build long-standing relationships across the customer lifecycle with the industry's most comprehensive data management, analytics, automation and services capabilities. Through Renew OnDemand™, Scout® and proven services, ServiceSource delivers higher subscription, maintenance, and support revenue, improved customer retention, and increased business predictability.
Published: Thursday, November 15, 2018
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