News : Servier Russia Deploys IMS Health’s Nexxus Mobile Intelligence CRM Solution
Danbury, CN, USA, March 15, 2016 -- IMS Health (NYSE:IMS) announced that Servier Russia, a Groupe Servier subsidiary, is deploying the Nexxus™ Mobile Intelligence CRM solution to drive the efficiency and performance of its sales force. Drawing from data sources that include IMS Health, client and third-party information, Nexxus MI curates insights that will enable Servier Russia’s commercial team to create precision conversations with customers across multiple channels for more productive engagement.
In addition, offline access to most Nexxus MI functions benefits customer-facing teams that spend significant time working in locations where connectivity may not be available. Servier Russia will leverage the IMS Health scalable cloud-based solution to execute effective commercial strategies for reaching the right customers across the right channels with the right messages.
"IMS Health’s Mobile Intelligence solution brings together the information and analytics to accelerate performance at every level of our commercial operations. It puts powerful mobile flexibility and functionality directly into the hands of our field sales force for maximum impact," said Yana Rostovtseva, operational manager, Servier Russia.
"We are excited to expand our partnership with Servier Russia and support its continued success in this dynamic market," said Robert Chu, IMS Health senior vice president, Technology Solutions. "Today, multinational companies increasingly are looking to make every customer interaction an intelligent one through the best information and technologies. IMS Health is able to help its clients achieve that goal."
Posted by Veronica Silva Cusi, news correspondent
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About IMS Health:
IMS Health is a leading global information and technology services company providing clients in the healthcare industry with comprehensive solutions to measure and improve their performance. By applying sophisticated analytics and proprietary application suites hosted on the IMS One intelligent cloud, the company connects more than 10 petabytes of complex healthcare data on diseases, treatments, costs and outcomes to help its clients run their operations more efficiently.
Published: Friday, March 18, 2016