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News : Servion Recognized as One of the 5 Cisco Partners Globally to Migrate On-premises Contact Center Platforms to Cisco

#contactcenterworld, @Servion, @Cisco

Princeton, NJ, USA, June, 2021 -- Servion Global Solutions, a contact center and customer experience (CX) solutions provider has been recognized by Cisco as one of the 5 partners globally to migrate Cisco’s on-premises contact centers platforms to Cisco’s cloud-based Webex Contact Center.

Servion, a Cisco Advanced Technology Partner since 2006, employs over 250 Cisco-certified Contact Center Sales specialists, Pre-Sales Engineers, Implementation consultants, CX Managers and has implemented hundreds of Cisco on-prem and cloud contact center solutions.

According to Laurent Philonenko, CEO of Servion, "This recognition from Cisco further acknowledges and strengthens our Customer Success vision and focus on cloud adoption, continuous improvement, and collaboration. We operate with the vision of leading the Customer Experience management space by enabling enterprises to convert their customer touchpoints into long-lasting journeys and optimize the infrastructure costs and agility of their customer interaction channels."

#contactcenterworld, @Servion, @Cisco
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Source: https://www.prweb.com


About Servion:
Company LogoFor more than 25 years, Servion has been trusted by customer-centric brands for architecting, implementing, and managing Contact Centers and Customer Experience (CX) solutions. Servion delivers complete solutions for businesses to innovate in providing digital experiences using the best available technologies while maximizing their existing investments. Our 800 CX professionals apply their passion and deep domain expertise to the entire build-run-optimize solution lifecycle. Servion has helped 600 enterprises across the globe deliver great experiences to their customers, partners, and employees.
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About Cisco:
Company LogoCisco provides Unified Customer Contact solutions that extend customer care beyond simple phone transactions and the traditional contact centre to unique content-rich customer centric experiences. These solutions let you uniquely personalize communication with individual customers through a variety of media including voice, Web, e-mail, and video.
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Today's Tip of the Day - Selection Systems

Read today's tip or listen to it on podcast.

Published: Monday, June 14, 2021

Printer Friendly Version Printer friendly version

2022 Buyers Guide Translation Services

 
1.) 
OpsTel Services

Platform Data Transformation
OpsTel is proud to provide our clients with a software automation service that is used to aid in the transition from one platform to another utilizing both speed and accuracy. Whether it is going from premises to premises, premises to cloud, premises to private cloud or even a hybrid deployment; OpsTel has the ability to help cut your transition time so you can focus your efforts on remaining architecture priorities.

We’ve observed conversions as high as 85% - in as little time as 30-minutes - with remaining client specific complex integrations being done by employees or professional services of your choice leveraging our Platform Data Transformation™ solution.

Features include:

*T...
(read more)

2.) 
Tru29 Outsource Solutions Inc.

Back Office Solutions
Although the customer-facing type of tasks is essential to good customer experience, tasks being done in the background is as important.

Tru29 has been providing this type of outsourcing solutions to various businesses across the globe so you can be assured of a reliable and experienced workforce.
 

About us - in 60 seconds!

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