Princeton, NJ, USA, Sept 7, 2021 -- Servion, a contact center and CX solutions provider, recently announced its Cisco Gold Provider Worldwide Certification renewal. This certification emphasizes Servion's ongoing commitment and competence in selling, installing, and supporting Cisco solutions across the globe.
"Servion is proud to have obtained the renewal of our Cisco Gold Provider Certification. This renewal further substantiates our competence and expertise in Cisco contact center and collaboration technologies," said Eric Wildermuth, SVP Sales at Servion. "Our broad expertise on Cisco solutions and technologies gives us the ability to advise, design, build, run and optimize the most advanced contact center and CX solutions for our customers."
Posted by Veronica Silva Cusi, news correspondent
For more than 25 years, Servion has been trusted by customer-centric brands for architecting, implementing, and managing Contact Centers and Customer Experience (CX) solutions. Servion delivers complete solutions for businesses to innovate in providing digital experiences using the best available technologies while maximizing their existing investments. Our 800 CX professionals apply their passion and deep domain expertise to the entire build-run-optimize solution lifecycle. Servion has helped 600 enterprises across the globe deliver great experiences to their customers, partners, and employees.
Published: Thursday, September 9, 2021
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InterDialog UCCS inbound call center software caters to all incoming customer requests. These incoming requests can come through any channel of customer’s choice e.g. voice, video, email, chat, WhatsApp, facebook etc.. company page or from an integrated website chat. Using InterDailog UCCS call centers can respond to inquiries of the customers and they can also register the complaints of customer as a customer support desk.
Voiptime Contact Center
Our contact center solution allows processing the high volume of client requests from different channels (voice, webchat, email, web callbacks), running massive outbound dialing campaigns, and makes all call center operations visible for management. Voiptime Cloud Contact Center is a professional calling solution for outbound and inbound calls. It’s a plug-and-play software that immediately increases the productivity of your call center department. With the help of our solution you are able to:
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