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News : Servion Wins the Cisco Webex Customer Experience Award

#contactcenterworld, @Servion, @webex

Servion, a contact center and CX solutions provider has been recognized as the Webex Customer Experience Partner at the recently concluded WebexOne 2021 conference. This award emphasizes and recognizes Servion's success with selling and implementing Cisco Contact Center solutions to help customers deliver customer experience.

Servion, a certified Cisco Gold Provider Worldwide partner, is a solution provider that can sell, install, integrate, support, and deliver customer experiences on any of Cisco's collaboration and contact center platforms globally. The company leverages its global resources and accommodates local regulations. Servion also makes its contact center expertise available through its 24x7 managed services.

"Servion is proud to be recognized as the Webex Customer Experience Partner. This award substantiates our strong partnership with Cisco for over two decades, our competence and expertise in Cisco contact center and collaboration technologies," said Animesh Shrivastava, Managing Director – India & Middle East at Servion. "Our broad expertise on Cisco Contact Center solutions gives us the ability to advise, design, build, run, optimize and deliver best-in-class CX solutions for our customers."

#contactcenterworld, @Servion, @webex


About Servion:
Company LogoFor more than 25 years, Servion has been trusted by customer-centric brands for architecting, implementing, and managing Contact Centers and Customer Experience (CX) solutions. Servion delivers complete solutions for businesses to innovate in providing digital experiences using the best available technologies while maximizing their existing investments. Our 800 CX professionals apply their passion and deep domain expertise to the entire build-run-optimize solution lifecycle. Servion has helped 600 enterprises across the globe deliver great experiences to their customers, partners, and employees.
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Today's Tip of the Day - Utilize Time & Money Saving Tools

Read today's tip or listen to it on podcast.

Published: Wednesday, November 10, 2021

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2024 Buyers Guide SaaS Solutions

 
1.) 
CrankWheel

CrankWheel Screen Sharing
CrankWheel is an easy and simple screen sharing solution, made for the needs of salespeople and customer service agents.

CrankWheel complements voice calls by adding visuals to ongoing calls. There is no need to get the customer off the phone, onto another platform.

Agents share their screens by directing clients to a link that can be sent via SMS, email or simply spelled out.

The client can enter on any device, mobile, desktop or tablet and enters the session instantly. There is no registration or download required by the client.

Features:
- Screen sharing
- Agents can hand control over to the client
- Warm lead capture widget that alerts the sales team instantly of an intere...
(read more)
 

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