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News : Shiftboard’s Workforce Scheduling Solution Now Available on SAP App Center

#contactcenterworld, @shiftboard, @SAP

Seattle, WA, USA, Oct, 2019 -- Shiftboard, a global provider in enterprise workforce scheduling, announced that its hourly workforce scheduling platform is now available on SAP(R) App Center, the digital marketplace for SAP partner offerings. Shiftboard’s configurable workforce scheduling Software as a Service (SaaS) technology is now integrated with SAP Fieldglass to help larger organizations optimize their external workforce operations.

"Today’s enterprise operations are highly dynamic, requiring a level of workforce scheduling sophistication we could not have anticipated even five years ago," said Steve O’Brian, chief marketing officer at Shiftboard. "By integrating with SAP Fieldglass, the industry leader in external workforce management, Shiftboard is enabling operations leaders to strategically manage the effectiveness and efficiency of their contingent workforces. This level of operational agility will have a tremendously positive impact on the profitability of organizations that rely on workforce flexibility."

Shiftboard is a partner in the SAP PartnerEdge(R) program. As such, it is empowered to build, market and sell software applications on top of technology platforms from SAP. 

#contactcenterworld, @shiftboard, @SAP

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com


About Shiftboard:
Company LogoShiftboard is a leading provider of enterprise workforce scheduling software. Built around the hourly workforce, where scheduling, real-time communication, and change management are at the core of day-to-day operations, our solution helps organizations transform their businesses through automation. Thousands of customers choose Shiftboard to help lower labor costs, increase worker productivity and decrease employee turnover. To date, Shiftboard has supported over 245 million scheduled shifts, providing the employment pipeline for over $3 billion in wages earned.
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About SAP:
Company LogoSAP is a business software company – with more than 100,000 employees at sales and development locations in more than 50 countries worldwide.
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Today's Tip of the Day - Find The Right Solution

Read today's tip or listen to it on podcast.

Published: Monday, October 28, 2019

Printer Friendly Version Printer friendly version

2021 Buyers Guide Telecoms

 
1.) 
Cloud IT Services GmbH

Dialfire
Dialfire offers you a complete call center solution that is simple and intuitive to use and adapts to your needs. It's completely cloud-based, saving you the hassle of setting up a phone system and installing software. In addition to predictive dialing and call blending of inbound calls, you can create personalized campaigns through an intuitive and easy-to-use interface. Features include automated workflows and full control over the agent screen.

You can see the full list of features here:

2.) 
Cloudonix

Cloudonix’s smart voice calls enable frictionless experiences that drive better customer care and faster sales by merging voice and data into a complete service context. Cloudonix add Cloud capabilities to your existing on premise Call Center enabling your agents to work from anywhere in the world. Security, Privacy and more – rapidly deployed and cost effective without replacing your existing systems or retraining your team.

3.) 
Connectica Solutions, LLC

PBX On The Cloud
We provide complete Cloud-based PBX/Phone Systems, including predictive and progressive dialers, phone lines in more than 75 countries and low cost international rates.
We specialize in the US and Latin American market.
PH: +1 (346) 444-3555

4.) 
DiRAD Technologies

AI Powered Contact Center Provider, AI Chat & Voicebot, Enterprise Telephony
Take advantage of the latest customer service innovations with Contact Center, Virtual Assistant, and Interactive Voice solutions for accessible, 24×7 services across multiple channels.
PH: 8448442989

5.) 
Layer One Technologies

Layer One Technologies provides information and communication technology (ICT) services to businesses in the greater Charlotte area. Whatever your cabling needs, we have you covered.
PH: (980) 288-4800

6.) 
Megacall

VOIP services
Stay in contact quickly and easily with your international offices through Megacall.

Megacall will fulfill all your telecommunication requirements and on top of that go the extra mile and surprise you with new possibilities for your business, speed to action your requests and keeping within your budget.

📞 Virtual Switchboard
🔌 SIP trunk
🔢 Virtual number
📠 Call Center Solutions
PH: +34 952 667 511

7.) 
NetSapiens

SNAPsolution
Our SNAPsolution – UC and Collaboration tools – can be quickly deployed so you can realize your ROI just as quick. netsapiens offers a comprehensive suite of unified communications (UC) & Contact Center (CC) feature-sets to service providers. Custom-built to provide our partners with unprecedented levels of flexibility, customization, and ease of use.

netsapiens allows you to control your margins in order to improve your ROI. As a provider of a facilities-based solution, you are able to personally choose your origination, termination, hardware costs, etc. to fit your budget. We also allow you to strategically price your product for a maximum return on your investment by charging on a conc...
(read more)
PH: 7608463385

8.) 
Nuxiba Technologies

CenterWare
Build a strong business presence and improve customer relationships!

Offer custom-tailored solutions throughout your sales cycles and customer interactions and assess service levels and control corporate goal achievement through reports and statistics.

Obtain detailed reports based on relevant activity in your contact center, access our quality module to assess calls and performance, apply surveys, develop scripts, record conversations, and more!

Schedule a live demo or request a quote today!

9.) 
Televergence

Long Distance and Toll Free Specialists for Contact Centers
Televergence is a facilities based US Nationwide High volume/High Capacity Inbound and Outbound VoIP Carrier for Contact Centers. We specialize in termination (outbound) and origination (toll free and local DID) for the contact center. We have a technical staff that is up to date on the majority of platforms in use today, including asterisk and Vicci dial, as well as many of the currently in use software platforms.
Contact Centers generally see cost reduction and containment when using Televergence as their contact center telecom carrier. Televergence is the only active US VoIP carrier certified by the Women's Business Enterprise National Council (WBENC), which enables our services to qualify for meeting corporations Supplier Diversity Needs.
PH: 213-943-2023
 

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