News : ShoreTel Launches Cloud-based Voice Service in Australia
Sydney, Australia April 7, 2016 -- ShoreTel(R) (NASDAQ: SHOR), a provider of unified communications (UC) solutions and phone systems, launched ShoreTel Hosted Voice in Australia. ShoreTel Hosted Voice is a fully managed IP telephony hosted solution offering voicemail, unified messaging, click to dial, mobility and audio conferencing services, with optional services available such as contact centre, call recording and toll-free numbers. Customers can now also deploy ShoreTel 400 series phones for an end-to-end ShoreTel experience.
While ShoreTel has been offering a hosted solution under the M5 Networks Australia brand since November 2015, today’s launch marks the completion of the integration of M5 into ShoreTel and the first phase of product enhancements.
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The launch of ShoreTel Hosted Voice is part of the company’s overall momentum and continued investment in the Australian market. As part of that commitment, CEO Don Joos is opening a new ShoreTel office in Melbourne on the evening of Thursday, April 7.
"There is significant demand for cloud-based communications solutions in Australia," said Frederic Gillant, vice president of Asia Pacific at ShoreTel. "The completion of the integration of M5 Networks Australia into ShoreTel’s Asia Pacific operations is marked by the launch of ShoreTel Hosted Voice to the Australian market. This offering provides businesses a cost-effective and reliable hosted voice service from a proven vendor in the region."
Published by Laura Collins, Editorial Management
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Mitel is a global provider of enterprise and small business communications solutions and services. The company focuses on blending powerful infrastructure with an intuitive human interface to deliver the benefits of voice, video and data convergence to the user. Mitel's broad portfolio of solutions provide advanced voice, video and data communications platforms, desktop phones and Internet appliances, intuitive applications for customer relationship management and mobility, messaging and multimedia collaboration.
Published: Thursday, April 7, 2016
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