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News : ShoreTel Provides the Lowest Costs for IP Telephony and UC Deployments
Sunnyvale, Calif., July 15, 2015 -- ShoreTel (NASDAQ: SHOR), a provider of phone systems and unified communications (UC) solutions, delivers the lowest first-year and five-year costs against eight competitors in a study by Nemertes Research for IP telephony and on-premises Unified Communications. In addition, ShoreTel has the lowest operational costs for both and the lowest implementation costs for on-premises UC, according to the study.
Nemertes conducted a study of 264 organizations to gather real-world cost data for seven leading IP telephony and Unified Communications vendors. The companies interviewed and surveyed represented a range of industries and sizes, primarily in North America.
The annual IP Telephony and UC study found that organizations are spending less year-over-year on their on-premises deployments, driven by extreme competition among vendors who are offering previously unseen prices for capital and licensing. Additionally, the study found that organizations are increasingly moving to or evaluating the cloud for some or all of their operations.
"What's important to highlight is that this research is based on what companies are actually spending on their solutions. Operational costs are the most important of all, and organizations using ShoreTel spend significantly less to operate their systems than those who use other providers," said Robin Gareiss, president of Nemertes Research. "Based on the data, ShoreTel customers spend less initially and over time on their solutions. The IP Telephony and UC environments are changing rapidly and we recommend IT leaders negotiate hard, run cost models for five years out, and pay particular attention to implementation and operations costs."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Involve Staff
More Editorial From ShoreTel
ShoreTel delivers IP telephony solutions to the enterprise. The spark for this solution emerged out of frustration. While purchasing a phone system at a previous venture, ShoreTel''''s co-founders were confounded by products short on features and long on complexity. So they created a better solution.
About Nemertes Research:
Nemertes Research is a research-advisory firm that specializes in analyzing and quantifying the business value of emerging technologies headquartered in Mokena, Illinois.
Published: Monday, July 20, 2015