#contactcenterworld, @Mitel, @starleafco

Sunnyvale, CA, USA and London, UK, Dec 6, 2016 -- To address the growing demand for UCaaS and video collaboration, ShoreTel(R) (NASDAQ: SHOR) and StarLeaf announced they have worked together to integrate video collaboration for multiple users with ShoreTel Connect™ CLOUD. StarLeaf is a global service provider with a platform that delivers secure and reliable video conferencing services.

The ability to conduct business via video conference improves collaboration, increases communication accuracy and enhances customer interactions.

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"ShoreTel is focused on creating a holistic and intuitive user experience across the complete UC stack," said Eugenia Corrales, Senior Vice President of Product at ShoreTel. "With our rollout of video collaboration for ShoreTel Connect CLOUD, we are delivering seamless visual communications and business collaboration. We are excited to offer our customers robust cloud video conferencing functionality through StarLeaf’s industry-leading OpenCloud platform."

"StarLeaf and ShoreTel each provide unique value propositions for customers that want to move to the cloud for all their communications needs," said Mark Loney, CEO of StarLeaf. "With thousands of people relying on ShoreTel’s cloud communications solutions every day, our relationship will support those customers who want to fast-track the adoption of video throughout their business, while benefiting from a seamless environment that delivers ease of use, centralized management and low cost of ownership."

#contactcenterworld, @Mitel, @starleafco

Posted by Veronica Silva Cusi, news correspondent
Source: ShoreTel

About Mitel:
Mitel is a global provider of enterprise and small business communications solutions and services. The company focuses on blending powerful infrastructure with an intuitive human interface to deliver the benefits of voice, video and data convergence to the user. Mitel's broad portfolio of solutions provide advanced voice, video and data communications platforms, desktop phones and Internet appliances, intuitive applications for customer relationship management and mobility, messaging and multimedia collaboration.
             

About StarLeaf:
Face 2 Face Communications NZ Ltd is the leading provider of BPO, Enterprise Communication/Call Centre , Web Design and Marketing ( Database Management ). Our experience in the Industry is over 12 years . Its areas of operations are as follows: (1) Outsourcing - inbound/outbound call centre, back office support, data centre hosting, Sales (2) Enterprise Solutions - design & implementation of in-house call centres, data centre, Corporate Commmunication (IP PBX) and data (LAN/WAN) Solutions (3) Consulting - Business Processes, CRM Implementation, Skills Assessment & Capacity Building (4) Certified AltiGen Reseller and After-Sales Support Representative in New Zealand & Australia. Our Clients include "Vodafone Nz , Electoral Enrolment Centre, Telstra Clear , Club Physical, Fairfax Media & Publications etc.
             

Published: Wednesday, December 7, 2016

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