News : Short-staffed Aspen 911 Call Center Looks to Vail
Aspen, CO, USA, Aug 12, 2015 -- Pitkin County is looking to share 911 dispatchers with the Town of Vail to deal with a shortage of workers.
Pitkin County Undersheriff Ron Ryan told county commissioners Wednesday the dispatch center is in "crisis mode." 911 call centers typically experience difficulty in hiring, but for Aspen it’s especially tough because of its small staff. Just eight people are fully trained. That's about half of a full staff.
"When you have thirty or forty 911 dispatchers it’s a little easier to absorb the impacts and staffing shortages than it is when you have the number that we have," says Ryan.
Under the agreement, Aspen and Vail would share dispatchers during staffing crises. The commissioners gave initial support to the idea, but had concerns about the cost of travel time for dispatchers driving to and from the two communities.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Headset Choice
About Pitkin County:
Pitkin County is one of the 64 counties in the U.S. state of Colorado. As of the 2010 census, the population was 17,148. The county seat is Aspen. The county is named in honor of the late Colorado Governor Frederick Walker Pitkin.
About Town of Vail:
The Town of Vail is a Home Rule Municipality in Eagle County, Colorado, United States. The population of the town was 5,305 in 2010. The town was established and built as the base village to Vail Ski Resort, with which it was originally conceived.
Published: Friday, August 14, 2015