
#contactcenterworld
UK business outsourcing provider Sigma Connected, has announced it is creating hundreds of new jobs as part of its ongoing growth plans.
Sigma, which offers customer contact centre services across the energy, water, insurance and financial services sectors, has announced it is looking to create 500 new vacancies in the first quarter of the year.
The roles, which will cover contact centre agent, supervisor and management roles, will be based across the UK as part of the company’s work from home policy.
They will add to Sigma’s 4,000-strong workforce, which has already seen 600 additional people employed this year.
Mike Harfield, COO of Sigma Connected Group said: "As part of our rapid growth, new client wins, and success in various markets, I am delighted that we can once again expand our team here in the UK after adding thousands of new jobs in the past 10 years.
"For us, it’s not just about jobs or stop-gap roles, it’s about offering long-term careers where people flourish and have access to the best training, development and promotion opportunities.
"Our agents in the UK and in other parts of the world are supporting clients nationally and internationally. To be adding more employees is another sign of our sustained success and ability to win and retain clients in a number of sectors.
"These roles represent a great opportunity to work in the booming outsourcing industry where we feel we are really making a difference."
As part of the jobs drive, Sigma Connected will be working with a range of partners to recruit candidates into the roles. This will also include their support in recruiting through Impact Sourcing, which gives opportunities to individuals struggling to get into the workplace.
About Sigma Connected Group:Provider of contact centre services, Sigma Connected
Published: Tuesday, December 6, 2022
2.) | Eckoh CallGuard, ChatGuard, Securing payments for on-premise or remote agents for telephone, IVR, web, mobile, Chat and Chatbot. A patented technology that is flexible way to take secure, PCI DSS compliant payments via live agents over the telephone, web, Chat, Chatbot, or IVR. No sensitive data enters the contact centre environment so, agents do not see, hear, store or record any card or personal details. CallGuard can be deployed in various ways to fit the way your contact centre works. The solution can de-scope all, or parts, of your contact centre from the scope of PCI DSS compliance and works just as well for on-premise or home/remote working agents. ChatGuard makes payments in Chat PCI DSS compliant and... (read more) |
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
Send To Friends Post On My Wall