Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

EXECUTIVE MEMBER
Sri Sumari
GM Health Care Service
58
MEMBER
Irine Lopez
Chief Revenue Officer
85
EXECUTIVE MEMBER
Aprialdi Hendryana
Assistant Vice President
245
MEMBER
Sam Zuccarello
KPI Manager, Human Resources
227
MEMBER
Yudha Satya Perdana
Service Quality & Development Head
0

News : Sigma Connected Group Appoints Lesley Avinou to Lead Client Partnerships

#contactcenterworld

Business outsourcing provider Sigma Connected has announced the appointment of Lesley Avinou into the newly-created role of Group Director of Client Partnerships.

In her new role, customer experience expert Lesley Avinou will lead the evolution of client relationship management across all locations including UK, Australia and USA.

Reporting to the Group’s Chief Commercial Officer Ben Jones, Lesley joins Sigma Connected from Marks and Spencer where she spent two years as Head of Customer Services, Transformation and Partnership Management. Prior to this she held leadership roles at British Gas, Scottish Widows and Standard Life.

Ben Jones, Chief Commercial Officer at Sigma Connected Group said: "Lesley is a first-class addition to our leadership team and brings the expertise, passion and vision which is vital as we continue with our global growth strategy.

"Our strong client relationships are an essential part of what makes us different from other BPOs. Lesley will lead the delivery of those strong connections, working alongside our teams in the UK, Australia and the United States as we continue to land new clients."

Lesley Avinou added: "Having worked on the client side for nearly 30 years I understand the challenges that organisations can face. That puts me in a strong position to ensure we are delivering bespoke services that support our clients in being the best at what they do.

"For the last six years I’ve admired Sigma Connected and its ways of working. The culture is different and Sigma have created something amazing for their people and their clients through a strong family and community approach. The industry has sat up and taken notice and I look forward to forming a range of collaborative relationships with our clients in the months and years ahead."

#contactcenterworld


About Sigma Connected Group:
Company LogoProvider of contact centre services, Sigma Connected
Company RSS Feed   Company LinkedIn   Company Profile Page

Today's Tip of the Day - Feasibility Of An IP Contact Center

Read today's tip or listen to it on podcast.

Published: Friday, November 3, 2023

Printer Friendly Version Printer friendly version

About us - in 60 seconds!

Join Our Team

Industry Champion Award Leaderboard

Most active award (top 10) entrants in the past 48 hours! - Vote for Others / About Program
Submit Event

Upcoming Events

The 19th AMERICAS Annual Best Practices Conferences are here! Meeting Point for the World's Best Contact Center & CX Companies Read More...
 26747 
Showing 1 - 1 of 3 items

Newsletter Registration

Please check to agree to be placed on the eNewsletter mailing list.
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =