News : Sikh Family Helpline Launched Across Canada
Vancouver, BC, Canada, Oct 13, 2017 -- Coinciding with World Mental Health Day, the World Sikh Organization of Canada launched the Sikh Family Helpline (SFH) across Canada.
The peer-to-peer non-emergency helpline services the Sikh community in Canada in Punjabi and English.
Recognizing a lack of culturally appropriate resources for families facing challenges such as addiction, abuse and mental health issues —the Sikh Family Helpline’s mission is to promote health by closing current gaps in access to resources, increasing community awareness and activism.
GO FOR GOLD AND REPRESENT YOUR NATION!
The 2018 13th annual Top Ranking Performers Global Awards are open until 31st Dec 2017
Awards for all levels of staff and a fantastic range of corporate awards for contact centers! Click on the banner for details!
The helpline number is 1-800-551-9128. It is supported by community partners such as Punjabi Community Health Services (PCHS) and Catholic Family Services of Peel-Dufferin.
The SFH works with volunteers, institutions, and partners within and outside the Sikh community to facilitate community building and to provide crucial social services, with special attention to cultural tradition, immigration experience, and language access.
Individuals calling the Sikh Family Helpline will be prompted to leave a voicemail with their name and safe number or email to contact them, and the issue they are facing. Calls will be returned within 24 hours from a blocked and private number. All calls and conversations are kept strictly confidential, expect in situations deemed an emergency or where children are at risk.
WSO President Mukhbir Singh said today, "we are proud to be launching the Sikh Family Helpline. This much needed resource will provide culturally sensitive resources to individuals facing challenges such as abuse, mental health issues or addiction. We heard from the community that having culturally sensitive resources and access to counsellors who understand the cultural nuances of the Sikh community is essential and we believe this initiative will help connect members of the community in need with those existing resources." –
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Ask For Ideas
Published: Monday, October 16, 2017
|Competence Call Center|
CCC is a BPO companies in the field of Customer Care in Europe and has been offering high quality international customer care solutions for 18 years. More than 5.500 service professionals at 16 locati...
|Blue Ocean Contact Centers|
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection o...
For over 30 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing s...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.