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News : Silah Gulf Signs Partnership Agreement with McDonald's Bahrain
Manama, Kingdom of Bahrain, Feb 23, 2015 -- Bahrain-headquartered Silah Gulf (Silah), a contact centre and customer experience solutions company, has recently been selected as the contact centre service provider of choice for McDonald's Bahrain. Silah is providing a dedicated team of well-trained, multi-lingual customer service experts to deliver service excellence to McDonald's customers.
Posted by Veronica Silva Cusi, news correspondent
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Silah Gulf is a company based in the Kingdom of Bahrain that specialises in customer management and contact centre services. The company is a joint venture between Bahrain's e-Government Authority and the UK-based company Merchants. Silah is recognised by the Bahrain's Government as the official National Contact Centre. The joint venture was an initiative by the e-Government Authority to create a world class outsourcing business that could offer exceptional operational support to companies in the Gulf region. Through this venture Silah Gulf has access to over 29 years of experience and over 400 contact centres.
About McDonald's Corporation:
The McDonald's Corporation is the world's largest chain of hamburger fast food restaurants, serving around 68 million customers daily in 119 countries.
Published: Thursday, February 26, 2015